Facility Manager / Shopping Mall - Arabic speaker

Role overview

A well-established facilities management organization is looking for a seasoned Facility Manager to oversee the operations of a large shopping mall in the Madinah Region. This position suits someone with solid experience in mall operations, client coordination, and day-to-day leadership of facilities teams.

What you will do

• Oversee daily facilities management activities and make sure services are delivered according to contract terms, KPIs, and SLAs.
• Direct both hard and soft FM functions, covering MEP upkeep, housekeeping, security coordination, landscaping, and waste handling.
• Supervise subcontractors and external vendors to ensure they meet quality expectations and contractual commitments.
• Create and roll out preventive maintenance schedules and operational action plans.
• Track budgets, manage expenses, and improve how resources are used.
• Maintain adherence to HSE standards, local legal requirements, and internal company procedures.
• Develop productive working relationships with clients, tenants, and other important stakeholders.
• Prepare operational updates, performance dashboards, and corrective improvement plans.
• Assist with mobilization, audits, inspections, and ongoing improvement efforts.
• Guide, mentor, and build the capability of on-site teams to support strong operational performance.

Requirements

• Bachelor's degree in Engineering is required.
• At least 8 years of experience in facilities management is necessary.
• Hands-on experience in managing shopping malls is mandatory.
• Strong understanding of MEP systems, maintenance planning, contract administration, and general FM operations.
• Well-developed financial, commercial, and subcontractor management abilities.
• Excellent client-handling and stakeholder management skills.
• Comfortable using CAFM platforms and Microsoft Office tools.
• Ability to start immediately or after a short notice period is strongly preferred.
• Arabic language fluency is required.

Additional information

This is a full-time, on-site role based in the Madinah Region.