Experienced Auto Glass Installation Tech

Role Overview

The Auto Glass Technician plays a hands-on, customer-facing role at Safelite, using company training, specialized tools, and technology to handle repairs, replacements, and recalibration work both in the shop and through mobile service.

Key Responsibilities

• Deliver vehicle glass repair and replacement services at a shop or mobile location with strong attention to safety, quality, speed, and customer satisfaction, including cleaning the customer’s vehicle after each service.
• Recalibrate automotive safety systems and carry out diagnostics and troubleshooting as needed.
• Use Safelite equipment and systems effectively, such as True Seal®, Ezi-Wire™, the Glass Table System (GTS), required chemicals, work order/customer administration tools, and the handheld Mobile Resource Management (MRM) device.
• Operate company and customer vehicles safely throughout the workday.
• Stay in communication with scheduled customers by text, phone, and in person, and present or sell promotional products and services when appropriate.
• Carry out additional duties assigned by management.
• Follow company policies, standards, and operating procedures at all times.

Compensation and Benefits

• Earn $5 for each set of wiper blades added for customer safety.
• Career progression is based on performance metrics tied to efficiency, quality, and customer satisfaction.
• Access a benefits package valued at more than $10,000, including a 401(k) with company match, medical coverage, paid time off, holidays, and volunteer days.
• Option to purchase extra PTO or sell up to 16 unused hours.
• Receive up to $5,250 per year in tuition reimbursement.
• Paid training plus the tools and resources needed to succeed.

Education and Certification

• High school diploma or GED/equivalent preferred.
• Valid state-issued driver’s license and any other required licenses needed to operate a company vehicle.
• Safelite SafeTech™ certification required.

Experience and Eligibility

• Applicants must be at least 18 years old.
• Must be able to meet local legal and company eligibility requirements for employment.

Skills and Physical Requirements

• Ability to lift and carry up to 35 pounds regularly and up to 50 pounds occasionally.
• Comfortable standing for long periods, working in confined areas, bending, and twisting.
• Skilled in safe use of hand tools and power tools.
• Ability to drive vehicles in compliance with federal, state, and local laws and accept in-cab camera/video monitoring.
• Strong commitment to professional conduct and excellent customer service.
• Able to work outdoors for extended periods in changing weather and extreme temperatures.
• Willing and able to handle chemicals, including flammable substances, as required by the fitting process.
• Available to work scheduled days with flexibility in start and end times based on customer needs.
• Comfortable using computerized diagnostic tools for recalibration and troubleshooting.
• Strong problem-solving skills, both independently and with others.
• Able to read, write, and interpret English and technical instructions.
• Able to communicate clearly by phone, writing, and electronic systems.
• Maintains a professional appearance and follows uniform and PPE rules.
• Able to perform well under time pressure and productivity expectations.

Important Notes

Driving duties connected to this role are subject to monitoring through cameras, GPS, and other tracking tools for safety and compliance. The job duties listed are not exhaustive and may change depending on business needs. Reasonable accommodations will be made in line with applicable disability, leave, and employment laws. Additional qualifications may be required to confirm employment eligibility under local rules and company policy. Current internal team members are expected to use their work account to search for open roles.

Equal Opportunity

The employer states that it values a diverse workforce and follows equal opportunity employment practices.

Benefit Disclaimer

Any benefit values mentioned are estimates and may vary depending on selections made during enrollment.