Executive Vice President, Managed Services

About the Company

Miratech is a global IT services and consulting organization that combines enterprise-scale delivery with startup-style innovation. The company supports digital transformation initiatives for some of the world’s largest businesses, while staying adaptable and technology-forward. Since its founding in 1989, Miratech has built a reputation for delivering on commitments, with over 99% of engagements meeting or exceeding scope, timeline, and/or budget expectations.

With operations across 5 continents and a presence in more than 25 countries, Miratech employs nearly 1,000 full-time professionals and has an annual growth rate above 25%.

Role Overview

Miratech is looking for an Executive Vice President, Managed Services to shape and deliver the long-term growth plan for this business area. The position carries full accountability for revenue expansion, profitability, customer success, service strategy, and the ability to scale operations effectively. The successful candidate will also strengthen the commercial approach and operational performance of Managed Services while keeping it aligned with the company’s broader objectives.

Key Responsibilities

• Set and drive the short- and long-range strategic, commercial, and financial direction for Managed Services in line with Miratech’s overall growth plans.
• Establish, grow, and lead Managed Services as a distinct business line with responsibility for recurring revenue, margin improvement, operational excellence, and client value creation.
• Own core business performance metrics, including recurring revenue, forecasting, financial planning, margin expansion, efficiency improvements, and investment oversight.
• Design and roll out business plans, operating structures, commercial models, and investment priorities together with Sales, Delivery, Finance, and other internal teams.
• Scale the function by creating repeatable service models, standardized workflows, automation capabilities, and disciplined client management practices.
• Manage the complete customer journey, from commercial conversion and onboarding through service delivery, renewals, expansion, and ongoing customer success.
• Carry out additional duties aligned with the purpose of the role as needed.

Qualifications

• Proven ability to own or strongly influence P&L outcomes, including growth, profitability, forecasting, investment choices, and scaling operations.
• Deep background in IT services, managed services, cloud services, consulting, digital transformation, enterprise technology, or a closely related model.
• Experience creating and expanding commercial offerings, productized services, managed service structures, or recurring-revenue businesses.
• Strong command of customer lifecycle management, including enterprise sales, strategic account growth, renewals, customer success, and executive-level stakeholder engagement.
• Strong leadership, communication, negotiation, and decision-making abilities, with the capability to influence senior stakeholders and guide cross-functional teams.

Additional Information

Miratech offers a workplace centered on high performance, with a 99% project success rate and more than 30% year-over-year revenue growth.

The compensation package is competitive and includes benefits such as health insurance, language courses, and relocation support.

The company supports a fully remote working culture, giving employees flexibility in how they work.

Professional growth is encouraged through certification programs, mentorship and talent investment initiatives, internal mobility, and internship opportunities.

Employees also get the chance to contribute to meaningful global projects for leading clients and help shape industry outcomes.

The organization promotes a multicultural, inclusive environment with open communication, team-building activities, and company social events.

Miratech also follows social sustainability principles built around IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

Miratech is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.