Executive Assistant to CEO

About the company

Airwallex is a global financial platform that brings payments, business accounts, spend controls, treasury, and embedded finance together for international businesses. The company supports more than 200,000 businesses around the world, including well-known names such as Brex, Rippling, Navan, Qantas, and SHEIN.

Founded in Melbourne, Airwallex now has more than 2,200 employees across 26 offices worldwide. It is valued at US$8 billion and supported by major investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital.

About the team

The Operations team keeps Airwallex running smoothly by improving workflows, increasing efficiency, and supporting strong service delivery. The team plays a key role in helping the company scale while maintaining high standards for customer and internal support.

Role overview

This position supports the CEO as a trusted personal and executive assistant. You will help manage priorities, handle incoming requests, and coordinate across internal and external stakeholders so the CEO can stay focused on high-impact work. The role is varied, fast-paced, and suited to someone who enjoys taking ownership across both professional and personal support tasks.

Key responsibilities

• Manage the executive’s business and personal calendars across several time zones.
• Serve as the main contact for stakeholders who need the executive’s time, input, or action.
• Arrange meetings proactively, including agenda preparation, venue or platform setup, minute-taking, and related coordination.
• Organise travel for the executive and family, including flights, hotels, transfers, itinerary planning, visa support, and other local requirements.
• Oversee expense handling, personal invoices, bill payments, and insurance reimbursements.
• Support household operations such as vendor coordination and housekeeper management.
• Plan reservations, meals, and appointments for the executive and family.
• Handle day-to-day errands and ad hoc personal requests.
• Coordinate logistics for personal events, public appearances, or activities.
• Provide administrative support for the executive’s private venture fund.
• Assist with document creation and presentation preparation.

What we are looking for

• A degree holder with at least 6 years of experience as a personal or executive assistant supporting a CEO or founder.
• Strong reliability, diligence, and accountability, especially when dealing with confidential or sensitive matters.
• A composed and calm manner under pressure.
• Interest in taking on new challenges and responsibilities.
• Comfort using startup collaboration and productivity tools such as Slack, Google Suite, Confluence, Zoom, WeChat, and WhatsApp.
• Solid working knowledge of Microsoft Word, Excel, and PowerPoint.
• Excellent spoken and written communication skills in both English and Mandarin.

Additional information

Airwallex follows a fraud-prevention and recruiter policy designed to protect candidates. The company will not request bank details, passport numbers, or any form of payment during the hiring process. Official communication is sent only from an @airwallex.com email address.

The company accepts applications only through its official careers channel or official LinkedIn presence. It does not accept unsolicited resumes from recruiters or search firms and will not pay placement fees for unsolicited submissions unless there is a specific agreement in place.

Equal opportunity

Airwallex is an equal opportunity employer and evaluates candidates based on merit, qualifications, competence, and talent. Hiring decisions are made without regard to protected characteristics such as race, religion, nationality, sex, marital or family status, disability, gender, sexual orientation, ancestry, or citizenship. Accommodation is available for applicants with disabilities or special needs.