Events and Community Manager EMEA

Role Overview

This position is primarily remote with an option to work from offices in Dublin or London. It supports the EMEA region and requires travel approximately 25% of the time to assist with in-person events and initiatives.

Key Responsibilities

• Assist the Head of OpenAI Academy and Forum in EMEA with daily planning and execution of programming aligned with OpenAI's Global Affairs agenda.
• Plan and deliver both virtual and face-to-face events across the EMEA region, including training sessions, webinars, and panel discussions, while ensuring content is relevant and culturally tailored.
• Coordinate event logistics such as schedules, guest communications, vendor management, travel arrangements, and post-event follow-ups.
• Monitor event success by tracking key performance indicators, collecting participant feedback, and producing regular internal reports.
• Oversee comprehensive event strategies covering programming, logistics, budgeting, and execution.
• Manage content schedules for OpenAI Academy and Forum events online, aligning them with community needs and organizational goals.
• Collaborate extensively with internal teams—policy, events, communications, go-to-market functions—to maximize event impact.
• Develop engagement strategies to build a vibrant community online and at in-person events, while continuously analyzing engagement data to improve offerings.
• Create targeted event invitations using HubSpot and execute member segmentation driven by data insights.
• Handle detailed coordination for virtual and onsite events, including organizing event documentation, managing speaker materials, scheduling talks, and facilitating planning meetings.
• Manage all event-related workflows on the community platform Gradual, acting as the main liaison for event production, live streams, and ticketing arrangements.
• Work alongside teams to manage guest lists and provide on-site event support across priority regions in EMEA.

Candidate Profile

• Proven expertise in producing events, both virtual and in-person, with involvement in strategy development through on-the-ground execution.
• Passion for AI technologies and familiarity with automation tools related to agent workflows is a plus.
• Proficient in software such as Figma and HubSpot.
• Strong skills in content strategy, roadmap management, and delivering consistent, engaging community experiences.
• Excellent communication and teamwork abilities, capable of working cross-functionally and engaging with diverse community stakeholders.
• Adaptable and detail-oriented, effectively managing various projects amid shifting priorities.
• Fluency in English is required; knowledge of additional European languages is advantageous.

About the Organization

OpenAI is devoted to artificial intelligence research and deployment, aiming to ensure that general-purpose AI benefits all humanity. The company pioneers AI system advancements with a focus on safety and broad societal value, embracing diverse perspectives to fulfill its mission.

About the Team

The Global Affairs team at OpenAI fosters durable engagement worldwide with policymakers, regulators, civil society, academia, and strategic partners. This role plays a vital part in building relationships and promoting responsible AI governance, standards, and public education through meaningful community interactions and events.