Ecommerce Assistant

About the Role

We are seeking an Ecommerce Assistant for a 6-8 week temporary role based in Sydney CBD, starting immediately. This role offers a fantastic opportunity to build experience in ecommerce, digital, retail operations, and customer service within a luxury retail environment. The position supports various ecommerce functions including online product management, order fulfilment, and customer support in a collaborative team setting.

Key Responsibilities

• Maintain and update product listings on the online platform
• Support merchandising efforts and refresh website content as needed
• Assist with order processing and manage fulfilment activities
• Monitor inventory and track stock movements effectively
• Handle customer enquiries through email and phone communication
• Contribute to marketing initiatives and promotional campaigns
• Analyze sales figures and website performance metrics
• Support ecommerce-related projects and improve operational processes

Candidate Profile

• Experience in ecommerce, digital or retail operations
• Excellent attention to detail and strong organizational skills
• Proficient with Microsoft Office and digital platforms such as Salesforce
• Able to communicate effectively both verbally and in writing
• Customer-oriented with a proactive work style
• Capable of working autonomously and handling multiple tasks
• Available for immediate start

What We Offer

• Immediate start with a temporary assignment lasting 6 to 8 weeks
• Hybrid working model combining onsite and flexible working
• Location conveniently in Sydney CBD
• Hands-on experience in a premium retail ecommerce environment
• Supportive and collaborative team atmosphere
• Competitive pay of $35 per hour plus superannuation