Director Routing & Logistics

Job Overview

The Director of Routing & Logistics is tasked with enhancing the profitability of the Services & Solutions division by leading the routing and logistics operations. This leadership role directs a team focused on optimizing logistical routing to ensure timely service delivery to customers in a cost-efficient way.

Key Responsibilities

• Supervise all routing activities using Omnitracs technology across approximately 400 routes, managing around 1,700 services daily and 8,500 weekly.
• Lead and develop a team of logistics professionals, upholding core values such as customer service, safety and compliance, environmental commitment, and continuous improvement.
• Track daily performance via key performance indicators, emphasizing enhancements in order density and miles per stop efficiency.
• Maximize on-time service delivery while minimizing missed appointments through innovative route planning and resource allocation.
• Collaborate with IT and Operations to deploy and optimize routing and ERP software systems.
• Create and monitor metrics that effectively reflect productivity, service quality, and cost management to continuously improve distribution performance.
• Work alongside Field Operations leadership to identify opportunities for optimizing distribution practices and regional performance.
• Analyze routing components such as customer time windows, resource utilization, route efficiency, fill rates, and overtime to recommend improvements and eliminate inefficiencies.
• Enhance departmental initiatives by streamlining processes and fostering cross-functional communication.
• Champion ongoing operational improvements by leveraging technology and best practices for automated route planning and execution.

Required Knowledge and Skills

• Expertise in collecting, analyzing, and interpreting data to provide insights for strategic business planning.
• Advanced understanding of routing methodologies and routing software, with preferred experience in Omnitracs.
• Proficient advanced skills in Microsoft Excel and data mining techniques.
• Strong analytical abilities and business acumen, including financial knowledge.
• Excellent verbal and written communication skills.
• Self-driven with a strong bias towards action and leadership capability to motivate teams to high performance.

Educational and Professional Background

• Proven leadership experience in routing and logistics, familiar with transportation routing systems, ideally Omnitracs.
• Bachelor's degree in business, supply chain management, operations management, or related fields is required; a graduate degree is advantageous.
• Experience with data mining is considered beneficial.

Working Conditions

• Office-based environment with typical conditions.
• Occasional light physical activity such as lifting and bending.
• Extended periods of sitting.
• Requires moderate travel, approximately up to 25% of the time.

Additional Information

This description is not exhaustive and may be revised to meet business needs. The position operates under an at-will employment agreement and includes other lawful and ethical duties assigned by management.