STOREE.AI

Director, Retail Customer Experience

STOREE.AI

Remote · Full Time

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Experience
Any
Salary
Openings
1
Posted
4 days ago

Job description

About the role

STOREE.AI is a fast-growing AI startup focused on practical use cases for physical retail. The company helps retail businesses improve everyday execution across communication, task management, prioritization, follow-ups, and KPI tracking by using AI designed to behave like an effective store manager.

This opportunity is aimed at experienced retail professionals rather than traditional software or tech candidates. No technical background, software experience, or prior AI knowledge is needed. If you understand the realities of store operations, team pressure, execution, and day-to-day decision-making, you may be a strong fit.

The platform is already used every day by more than 100 chain stores across the world and is built to support retail teams in ways that feel familiar and practical.

What the platform does

  • Improves communication with stores and teams
  • Converts priorities into actionable work
  • Handles follow-ups in a structured and consistent way
  • Displays live performance and KPI data
  • Supports team coaching within day-to-day operations rather than formal presentations

Why retail background is important

Retail needs vary widely by format and function. A fashion chain, for example, has different priorities from a supermarket, and expectations for VM, operations, HR, or other functions are not the same. Because of that, the company is not seeking conventional sales profiles.

Instead, the ideal candidate is a senior retail leader who can understand business needs deeply, speak the language of retail with credibility, and help shape the right AI solution for each organization. This is a business development role built on insight and relevance, not on aggressive selling.

What you will do

  • Develop relationships with appropriate retail organizations
  • Open conversations using the company’s AI tools, with complete training provided
  • Explain how STOREE.AI matches the retailer’s specific operating reality
  • Move discussions forward or pass them to the core team when needed
  • Bring retail perspective into the company and influence product direction

Who should apply

This role is intended for senior retail professionals such as store, district, and regional managers, as well as HQ leaders in operations, HR, training, visual merchandising, customer experience, or retail excellence. It can also suit anyone with experience leading retail teams who is looking for a new direction.

What is offered

  • Complete onboarding and training, with no technical expertise required
  • Remote work and flexible working hours
  • Commission-based incentives, with the possibility of moving into a full-time role
  • The opportunity to join ahead of major international expansion
  • A live product that is already being used in the field

Additional information

This opportunity is presented as a second career path for retail professionals who want to move from operating stores to helping shape how stores are run. The company describes the role as a chance to contribute at a pivotal stage before broader global growth.

The company’s website is available at www.storee.ai.

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