Digital Trading Assistant - Topshop

About the company

ASOS combines fashion-led thinking with advanced technology, with a strong focus on helping employees thrive and express themselves. The business aims to inspire confidence and creativity for customers and colleagues alike, offering a workplace where people can be authentic and contribute to a platform reached by millions.

Role overview

The Digital Trading Assistant will help manage the website on a day-to-day basis, supporting trading activity and site optimisation across devices. The role covers merchandising, navigation changes, and search configuration, with the goal of improving customer journeys while balancing commercial objectives and brand standards.

Key responsibilities

• Support category trading activity and help strengthen product presentation across the customer journey and across global markets.
• Maintain site standards so the website performs well commercially and delivers a strong user experience.
• Develop expertise in the assigned pillar and share knowledge with the broader ecommerce team.
• Prepare and review sales, site, and channel reports by market to improve product placement and categorisation.
• Assist with managing category and navigation structures across channels and devices.
• Support onsite search setup and optimisation across markets to improve the search experience.
• Work with Digital Trading Specialists to execute trading plans during major events and campaigns.
• Partner with cross-functional teams to deliver trade events and related initiatives.
• Support campaign launches and the rollout of new digital features and products.
• Help manage homepage and promotional processes, along with wider stakeholder coordination.

What the company is looking for

• Strong organisational and coordination abilities.
• Previous exposure to online merchandising tools is useful, though not essential.
• Comfort using systems in a technology-focused environment.
• Commercial awareness, a customer-first mindset, and the ability to use initiative and judgment.
• Clear communication skills, plus motivation and leadership capability.
• Strong attention to detail and the ability to spot and resolve issues.
• A self-driven, proactive working style.
• Flexibility, adaptability, and openness to change.
• A positive, self-aware, and motivated approach.
• Analytical thinking skills.
• Interest in AI and how it can be applied in the role.

Benefits

• Competitive pay, pension support, and private medical cover.
• Performance-based bonus.
• Flex benefits allowance that can be taken as cash or used for other benefits.
• 25 days of paid annual leave, plus an additional day for your birthday.
• Employee discount on ASOS purchases.

Additional information

This is a full-time, onsite role based in London, England, United Kingdom. The role is focused on supporting trading operations, digital merchandising, and customer experience improvements across the ASOS website.