Digital Merchandising Specialist

Overview

At Apple, innovation goes beyond products; it thrives in a culture of diversity and inclusion, inspiring people to build revolutionary experiences. The Apple Store Online team manages Apple's largest digital store, dedicated to creating a unique and engaging shopping journey wherever customers are.

The Digital Merchandising Specialist will play a pivotal role in implementing the digital merchandising strategy for the EMEIA region's Apple Store Online and Apple Store App, ensuring that customers find and engage with Apple products in a meaningful way.

Key Responsibilities

• Lead execution of global and local marketing campaigns, including campaign creation, coordination with production teams, content validation, and performance evaluation.
• Support merchandising efforts in key EMEIA markets by adapting content to local needs, crafting market-specific commercial and brand campaigns, and optimizing messaging through close collaboration with regional store managers.
• Regularly analyze merchandising performance across campaigns and markets to uncover opportunities or challenges; collaborate with analytics, product management, and contact centers to transform data insights into customer experience improvements.
• Maintain strong partnerships with Marketing, Product Marketing, Content Production, and Commercial Programs, while using AI-driven tools to enhance workflow efficiency and data analysis processes.
• Participate in occasional domestic and international travel and attend regular cross-regional coordination meetings during overlapping business hours.

Qualifications

• Minimum of five years' experience in digital merchandising or digital marketing roles.
• Fluent in English, with a bachelor's degree considered advantageous but not mandatory.
• Exceptional attention to detail and a strong focus on delivering outstanding customer experiences.
• Proven integrity, trust-building abilities, and experience fostering cross-functional relationships.
• Demonstrated capacity to achieve objectives in a dynamic, fast-moving environment while managing multiple priorities.
• Excellent verbal and written communication skills with strong analytical and numerical competency.
• Experience presenting to and influencing teams and senior leadership, plus proficiency in utilizing AI tools.
• Commitment to Apple's values of diversity and inclusion.

Additional Information

Apple is committed to equal opportunity employment, providing reasonable accommodations where needed, and values accessibility as a fundamental right. The company considers applications from all qualified candidates, including those with criminal records, consistent with the law.