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Customer Support Executive
Bhopal, Madhya Pradesh, India · Full Time
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- Experience
- 1+ yrs
- Salary
- INR 10,500 – INR 18,000 / month
- Openings
- 1
- Posted
- 18 hours ago
- Work mode
- In office
- Education
- Graduate
- Eligibility
- Graduates with minimum one year experience in e-commerce customer support and good English communication skills.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
We are seeking a Customer Support Executive based in Bhopal to manage client inquiries and resolve complaints through email communication. The position demands prompt responses aimed at ensuring excellent customer satisfaction within an e-commerce context.
Responsibilities
- Respond efficiently to customer queries and complaints via email.
- Maintain a high level of customer satisfaction through timely support.
Requirements
- Minimum one year of prior experience in e-commerce customer email support.
- Strong command of written and verbal English skills.
- Graduate qualification.
- Commitment to work for at least one year.
Work Location and Shifts
This is an onsite role based at the office in Bhopal. No leaves are permitted during the initial three months of training except for major festivals.
Compensation and Benefits
- Monthly salary ranging from ₹10,000 to ₹18,000.
- Exposure to an international work environment.
- Opportunities for salary increases based on performance.
- Access to training programs and career advancement prospects.