Customer Service Representative at Reddy Express Granard Rd

About OTR Group

OTR Group operates over 1000 retail, convenience, and quick service restaurant outlets across Australia, including brands such as Reddy Express (formerly Coles Express), Smokemart Giftbox, Krispy Kreme, Hungry Jacks, Oporto, Guzman y Gomez, and more. As a part of Viva Energy Australia Group, a publicly listed company on the ASX, OTR supports Australians through energy refining, importing, and distribution, while striving for a sustainable and safe energy future. This is a dynamic period for OTR Group as it aims to transform the retail sector throughout the country.

Role Overview

The Customer Service Representative will deliver exceptional service experiences and ensure the store environment is clean, stocked, and inviting for guests. The position requires strong multitasking capabilities in a fast-paced setting, along with good time management skills.

Candidate Profile & Skills

• Deliver outstanding customer service consistently
• Ability to work independently and collaboratively within a team
• Comfortable standing for extended periods and capable of moderate to heavy lifting and reaching
• Flexibility to work diverse hours, including nights, early mornings, and weekends
• Enthusiasm to learn and promote a broad assortment of products and specials

Pre-Employment Conditions

• Verification of Australian work rights is mandatory
• Provision of a recent police clearance certificate is required