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Customer Relations Officer
Bajaj Life Insurance Company Limited
Bhubaneswar, Odisha, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 25,000 – INR 133,880 / month
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
Join Bajaj Life Insurance Company Limited as a Customer Relations Officer based in Bhubaneswar, Orissa, India. This role focuses on fostering robust relationships with clients, resolving complex issues, supporting business growth, and leveraging data to improve customer satisfaction.
Key Responsibilities
- Serve as the main contact for important clients, creating strategic plans tailored to their needs to build enduring loyalty.
- Manage and resolve difficult customer complaints by collaborating closely with support teams for timely solutions.
- Spot opportunities for cross-selling and upselling products or services, working hand in hand with sales to increase revenue.
- Monitor and analyze customer satisfaction, buying behaviors, and market trends to enhance engagement approaches.