- Experience
- 1–3 yrs
- Salary
- INR 300,000 – INR 375,000 / year
- Openings
- 1
- Posted
- 4 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any graduate or diploma holder with 1 to 3 years of relevant experience in customer service, contact centre, call centre, or telesales.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
This position is for a customer care agent supporting a UAE customer service team based in Kochi. The role focuses on handling customer interactions, supporting sales-oriented conversations, and maintaining strong service quality.
Experience and communication expectations
Applicants should bring 1 to 3 years of experience in customer service, contact centre, call centre, or telesales environments. Strong English communication skills are essential, along with the confidence to work in a customer-facing support setup.
Key work profile
The job involves customer handling, complaint resolution, CRM usage, and relationship management with customers. The role also calls for upselling ability, sales conversion skills, and a willingness to work rotational shifts.
Candidate profile
Graduates or diploma holders with a background in customer service, contact centre operations, or telesales are preferred. The ideal candidate should be comfortable managing customer issues, supporting service conversations, and contributing to revenue opportunities where relevant.
Compensation and benefits
The salary offered is up to 30,000 per month, with incentives and accommodation provided.