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Customer Care Executive
Kolkata, West Bengal, India · Full Time
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- Experience
- Any
- Salary
- INR 10,000 – INR 13,000 / month
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Education
- 12th pass
- Eligibility
- Candidates who have completed 12th grade or hold a graduation degree, including both newcomers and those with experience, with capability to communicate in Hindi and English and willing to work from office, are eligible to apply.
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
Join Maxicus Kochar Tech as a Customer Care Executive based in Kolkata, where you'll contribute to delivering excellent customer support through effective communication and professionalism. This role involves working rotational shifts, including night hours, to ensure continuous customer service.
Key Responsibilities
- Provide outstanding customer service primarily through phone interactions.
- Maintain a consistently professional demeanor when communicating with customers.
- Achieve high levels of customer satisfaction, efficiency, and service quality.
- Work flexible rotational shifts, including night schedules.
Prerequisites for Candidates
- Basic communication skills in Hindi and English.
- Open to both freshers and candidates with prior experience.
- Minimum education qualification: either completion of 12th grade or graduation.
- Must be willing and able to work from the office in Kolkata.