Custodian

About the Organization

The Salvation Army has been supporting people in need for over 130 years across Canada and Bermuda. As part of a global Christian church, it serves more than 2 million people each year by providing essentials like food, clothing, and shelter, while also helping people facing unemployment, addiction, and family hardship. The organization keeps evolving to respond to changing community needs and is guided by its values of hope, service, dignity, and stewardship. It welcomes people from all backgrounds and aims to be a place where everyone can belong.

Mission

The Salvation Army’s purpose is to express the love of Jesus Christ, respond to human need, and make a positive difference in communities around the world.

Role Summary

The Custodian is responsible for keeping the building, grounds, and surrounding property clean and presentable while meeting required standards. The role also includes carrying out small repairs and helping provide access to the facility when needed.

Schedule

This role follows a Monday to Friday schedule from 8:00 AM to 4:30 PM.

Key Duties

• Carry out routine cleaning and general upkeep of the facility, including floors, washrooms, windows, dusting, vacuuming, and waste removal.
• Move, arrange, clean, and dust furniture as needed.
• Maintain outdoor areas by mowing lawns, clearing snow and ice from sidewalks, washing exterior main-floor windows, picking up litter, sweeping walkways, watering and pruning plants, and raking leaves.
• Check doors and windows to help protect building and resident security, open the facility when required, and secure it afterward.
• Replenish washroom supplies and distribute received materials as needed.
• Perform spot cleaning of reachable walls and carry out floor stripping, waxing, and carpet shampooing when required.
• Set up and monitor routine maintenance practices for related equipment and suggest repairs or equipment purchases when necessary.
• Complete minor repair work across areas such as electrical, carpentry, plumbing, and painting, and report any safety concerns or major repair needs involving items like furniture and fixtures.
• Plan and organize daily tasks with some flexibility to adjust the order of work based on changing priorities.
• Handle other duties as assigned.

Communication and Decision-Making

• Occasionally communicate routine information.
• Maintain calmness, courtesy, and tact in day-to-day interactions.
• Resolve basic issues within the scope of the role by choosing between a limited number of practical options.

Working Conditions

• Work may take place across the entire designated facility and property.
• The job involves use of industrial cleaning tools and equipment, mopping and sweeping, bending, twisting, lifting, occasional ladder work, and fine motor activity.
• The role requires lifting more than 20 pounds and exerting over 40 pounds of force at times.
• High attention is needed when operating motorized equipment, handling hazardous chemicals, using standard cleaning supplies, following safety procedures, and occasionally ordering supplies.
• Work may involve handling garbage, dealing with isolation and repetitive tasks, unpleasant odors, difficult or aggressive people, exposure to drugs and alcohol, verbal abuse, toxic substances, all types of weather, and washroom environments.
• Some multi-tasking is required, and there may be little to no travel.
• There is a possibility of exposure to moderate or severe injury or illness risks, including physical assault, infectious disease, toxic chemicals, moving objects, sharp objects such as needles, electrical hazards, lifting injuries, slippery floors, and repetitive strain injuries affecting the back or wrists.

Standards and Conduct

All duties must be completed in line with The Salvation Army’s mission, vision, and values, while maintaining professionalism and following the organization’s code of conduct.

Education and Qualifications

• Some high school education is required.
• WHMIS training is required.
• Equivalent education and experience may also be considered.

Experience

• Between more than 3 months and less than 1 year of related experience is required, along with basic life skills and familiarity with cleaning and maintenance practices.

Skills and Capabilities

• Strong attention to detail.
• Good problem-solving ability.
• Analytical thinking.
• High standards of integrity and confidentiality.
• Professional ethics.
• Fairness and flexibility.

Pre-Employment Checks

• Background check consent may be required before hiring.
• A clear vulnerable sector screening may be required.
• A clean driver abstract may be required.
• Completion of online Praesidium Abuse Training and required health and safety training may be required.
• Applicants must be willing and able to complete all required screening and background checks to The Salvation Army’s satisfaction, including any required abuse registry checks, and provide an original background check document.

Compensation

The target hiring rate is $23.28 to $23.66, with a maximum rate of $24.03. Pay is determined under the collective agreement. Final placement in the range depends on market conditions, internal equity, and the candidate’s relevant experience, skills, and qualifications.

Accommodation

Reasonable accommodation is available upon request. Applicants who need accommodation may contact Recruitment.Accommodations@salvationarmy.ca to discuss their needs.