Creative Operations Coordinator

About the Role

We are seeking a detail-focused, proactive Creative Operations Coordinator to efficiently manage the daily operations within our internal agency. This entry-level role is perfectly suited for individuals eager to gain firsthand experience in agency workflows and pursue a career in project management, operations, or client services.

You will facilitate the coordination of branding, design, and marketing projects, helping our creative team maintain organization, meet deadlines, and deliver high-quality results. Collaboration with project managers, designers, strategists, and senior staff is essential to ensure smooth progress from project initiation through to completion.

If you enjoy organizing, problem-solving, and supporting teams to excel, we look forward to engaging with you.

Key Responsibilities

• Coordinate multiple branding, design, and marketing projects through all stages from start to finish.
• Maintain and update project schedules, timelines, task lists, and workback plans.
• Arrange internal team meetings, client presentations, and reviews.
• Monitor project progress and follow up with team members on deliverables and deadlines.
• Create and distribute meeting agendas, notes, and actionable items.
• Assist with project documentation and ensure efficient organization of project assets.
• Manage project management systems to keep information accurate and current.
• Organize creative assets, project files, and maintain internal documentation.
• Support enhancements in workflow and agency processes.
• Coordinate with freelancers, vendors, and production partners as needed.
• Keep projects organized as they proceed through each phase.
• Manage team calendars and schedules.
• Assist in onboarding freelancers and new hires.
• Prepare presentations, meeting materials, and documentation to support team initiatives.
• Facilitate improved collaboration and communication through internal initiatives.
• Assist client communication efforts, including meeting logistics and follow-ups.
• Help prepare client-facing presentations and deliverables.
• Document and share feedback, approvals, and tasks related to client projects.
• Contribute to delivering a smooth client experience throughout project lifecycles.
• Support marketing efforts by updating the agency website, social channels, newsletters, and case studies.
• Assist with award submissions, speaking engagements, and business development materials.
• Help organize agency events, photoshoots, and marketing activities.

Desired Qualifications

• Between 1 and 3 years experience in project coordination, operations, account coordination, marketing, or related fields; agency background preferred but not mandatory.
• Outstanding organizational skills with acute attention to detail.
• Ability to juggle multiple priorities in a fast-moving environment.
• Strong written and verbal communication capabilities.
• Proactive mindset, positive attitude, and eagerness to learn.
• Effective time management and reliable follow-through on assignments.
• Comfortable working with Google Workspace and Figma.
• Familiarity with project management platforms such as Asana, Monday.com, ClickUp, Notion, or comparable tools is advantageous.

Additional Advantages

• Previous internship or job experience within creative, branding, marketing, or advertising agencies.
• Experience coordinating projects, events, or marketing campaigns.
• Interest in branding, design, marketing, or creative production fields.
• Basic knowledge of Adobe Creative Suite or similar creative software is a plus but not required.

Ideal Candidate Traits

• Excellent at maintaining organization and ensuring projects progress steadily.
• Proactively anticipates team requirements and stays ahead of deadlines.
• Communicates effectively and completes tasks thoroughly.
• Enjoys problem-solving and streamlining operations.
• Passionate about collaborating with creative professionals to produce outstanding results.
• Motivated to grow and build a career in creative operations and project management.

Benefits

• 24 days of paid time off annually
• Paid holidays and sick leave
• Summer Fridays
• Medical and dental coverage
• 401k retirement plan with matching contributions
• Access to benefit providers including HealthAdvocate, One Medical, Teladoc, TalkSpace, Kindbody, and CitiBike