Courier

About the Role

DHL International (UK) Ltd is seeking a dedicated Courier based in Worcester, England to join their team. This full-time, onsite position involves delivering and collecting shipments efficiently within the local area, ensuring excellent customer service while supporting the UK’s logistics network.

Working Hours and Location

The role operates Monday through Friday, from 7:15 AM to 5:15 PM, totaling 45 hours per week, located at Unit B, Roundway House, Worcester, WR4 0SZ.

Compensation and Benefits

The courier position offers a salary of £33,345 annually, equivalent to £14.25 per hour. Employees receive 22 days of paid holiday initially, increasing each year up to a maximum of 26 days. Benefits include a robust company pension scheme, life assurance, enhanced maternity pay, generous sick pay, discounts on retail, entertainment, and gym memberships, access to employee assistance and wellbeing services, comprehensive training, and opportunities for career progression within the company.

Key Responsibilities

• Safely and punctually deliver and collect shipments across assigned routes.
• Develop strong rapport with customers to enhance their service experience.
• Efficiently plan and organise daily routes to adhere to delivery schedules.
• Comply with all company safety, security, and manual handling protocols.
• Conduct daily vehicle inspections and maintain cleanliness and operational standards.
• Identify possible sales leads and note any security issues encountered.

Success Indicators

• Consistently delivering excellent customer experiences.
• Meeting specified delivery and collection timelines reliably.
• Maintaining organisational skills in a dynamic environment.
• Demonstrating independence and problem-solving capabilities on the road.

Required Skills and Experience

• Effective communication abilities.
• Good knowledge of local geography.
• Physical capability to handle parcels and remain on foot for extended periods.
• Possession of a full UK driving licence.
• Prior multi-drop or customer-facing experience is advantageous but not mandatory.

Additional Information

DHL is committed to data protection and privacy in line with GDPR guidelines, ensuring your personal information is handled with the highest care and confidentiality. Their privacy policy is provided as part of the recruitment process.