Corporate Receptionist

About the Company and Role

Portico is distinguished by its unique culture that values hard work, dedication, and empowers personal growth. The organization embraces diversity and ensures equal opportunities for career advancement, all while fostering a fun and engaging workplace environment. This opportunity involves collaboration with a prestigious client located in Dublin.

Key Responsibilities

• Greet all staff and visitors warmly, projecting a professional and courteous front of house presence.
• Deliver outstanding reception experiences that embody the client's cultural values.
• Efficiently manage visitor arrivals by following security registration protocols.
• Notify hosts promptly when visitors arrive and escort guests as needed.
• Keep visitors informed of any delays and ensure their comfort throughout their visit.
• Handle incoming telephone calls, emails, and inquiries swiftly and professionally according to established standards.
• Organize meeting room bookings, including scheduling, changes, and cancellations, guaranteeing rooms are set up impeccably.
• Coordinate hospitality needs, catering, and support for meetings, events, and client functions.
• Maintain cleanliness and organization in meeting rooms, reception, client suites, and communal areas to ensure a polished presentation.
• Develop strong relationships with client stakeholders, colleagues, and service providers to enable seamless service delivery.
• Proactively anticipate client requirements to enhance visitor experiences.
• Manage guest requests and queries, aiming to satisfy and exceed expectations.
• Report housekeeping, maintenance, and facility issues promptly through appropriate channels.
• Assist workplace administration duties such as locker allocation, access permissions, visitor logs, and other administrative tasks.
• Collect and compile service usage and operational data for reporting.
• Offer support for events and hospitality activities, showing adaptability to meet business demands.
• Ensure effective communication through detailed handovers between shifts.
• Adhere strictly to health and safety, security, and company procedures.
• Remain alert to security concerns such as unauthorized entry and ensure visitor compliance with security protocols.

Compensation

The role offers an annual salary of €34,729.

Qualifications

The ideal candidate will have outstanding communication abilities, comfort with varying visitor management systems, and skill in prioritizing tasks amid frequently shifting demands.

Additional Benefits and Information

• Competitive holiday entitlement.
• Contributions to pension schemes.
• Life insurance coverage.
• Enhanced annual leave benefits.
• A bonus program for recommending friends.
• Thank-you voucher schemes.
• Access to a 24-hour confidential helpline providing counselling and information services.
• Membership to a benefits platform offering exclusive discounts on retail, hotels, cinemas, and more.
• Opportunities for personal development through a comprehensive training academy.
• Note that travel within Dublin may be required depending on the site.