Community Payback Supervisor - Taunton - Full Time

Job Location and Overview

This role is based at NMS Deane House, Taunton, TA1 1HE. The Community Payback Supervisor position involves overseeing groups of offenders serving community sentences through unpaid work placements aimed at benefiting the community.

Work Schedule and Requirements

This full-time role requires 37 hours per week condensed into 4 days with 9.25 hour workdays. Weekend work is expected as projects operate seven days a week, and occasional evening cover may be required. A full UK manual driving licence is mandatory; applications from those holding only an automatic licence will not be accepted.

Role Responsibilities

• Supervise and lead teams performing unpaid work such as clearing overgrowth, restoring community spaces, planting, litter picking, graffiti removal, and other manual tasks.
• Drive service vehicles to transport people or equipment when necessary.
• Motivate individuals on probation and ensure work quality to facilitate their rehabilitation and benefit the community.

Working Conditions and Support

The role’s pace means rest breaks may be irregular, but employee wellbeing is prioritized. It is suitable for individuals who appreciate a varied, active job where no two days are alike. The role accommodates people with caring responsibilities or other jobs by offering flexible scheduling and incentivizes weekend work at a 50% higher pay rate.

Salary and Career Progression

Starting salary for successful candidates is £28,064, with opportunities for annual pay increases based on a Competency Based Framework (CBF) that rewards growing competence. The pay band also adjusts annually in line with Civil Service guidance.

Selection and Application Process

Applicants must attend a mandatory in-person introductory session on Friday 4th September 2026 from 9:30am to 12:30pm followed by online interviews starting at 2:00pm the same day. Applications require responses to Civil Service behavioural and experience-based questions. The recruitment process uses the Success Profiles framework assessing behaviours, strengths, and experience. Feedback is provided only to candidates participating in interviews or assessments.

Mandatory Eligibility and Legal Requirements

• Right to work in the UK is required.
• Skilled Worker visa sponsorship is not available unless the applicant held such a visa before July 22, 2025.
• No applications accepted from those without a full UK manual driving licence.

Additional Benefits and Workplace Culture

• Access to learning and development opportunities.
• Supportive, inclusive, and diverse working environment.
• Flexible working options to support work-life balance.
• Civil Service pension with employer contribution of 28.97%.
• Annual leave and public holidays provided.
• Season ticket advance available.

About the Role’s Impact

This position empowers supervisors to positively influence individuals on probation while making tangible improvements in local communities. Supervisors play a pivotal leadership role, supporting community payback projects that enhance public spaces and safety.