Community Manager

Position Overview

MAAD is seeking a dynamic and digitally savvy Community Manager who is passionate about social media culture and trends. The ideal candidate is proactive in identifying digital buzz and skilled in transforming online audiences into engaged, thriving communities. This role involves overseeing multiple clients' social media presence, crafting captivating content, driving community growth, and achieving measurable outcomes.

Primary Duties

• Design monthly content calendars tailored to client goals.
• Generate, publish, and schedule appealing content across platforms including Meta, TikTok, X, YouTube, LinkedIn, Snapchat, and new emerging channels.
• Engage with community members by promptly managing comments, messages, and online interactions.
• Collaborate with creative and media teams to plan and implement social media campaigns.
• Provide live event coverage utilizing real-time content formats such as Stories, Reels, and videos.
• Track industry trends, cultural happenings, and competitor activity to maintain brand relevance.
• Employ social listening and analytics tools to monitor performance and prepare actionable monthly reports.
• Communicate content plans, analytical findings, and strategic suggestions while managing client relationships and expectations.
• Utilize AI technologies to enhance content creation, research efforts, and efficiency.

Qualifications

• Two to four years of experience in social media or community management, ideally in an agency environment.
• Proficient in copywriting and storytelling techniques.
• Strong visual aesthetic and design sensibility.
• In-depth knowledge of internet culture, trends, and best practices for various platforms.
• Experienced with Meta Business Suite, TikTok, X, YouTube Studio, LinkedIn, as well as analytics and social listening software.
• Familiarity with artificial intelligence tools such as ChatGPT and other content creation software.
• Exceptional organisational skills capable of managing multiple client accounts and deadlines.

Personal Attributes

• Positive attitude paired with a dedicated work ethic.
• Adaptability and flexibility in a fast-moving work setting.
• Self-motivated with a proactive approach to tasks.
• Excellent communication skills and the ability to collaborate effectively with teams.
• Curious, creatively driven, and eager to learn continuously.
• A sincere enthusiasm for social media and popular culture.

Additional Information

Prospective candidates interested in making an impact with innovative social media campaigns are encouraged to apply. Applications must include a CV and portfolio and are reviewed continuously until the deadline of August 13, 2026.