Commercial Operations Director

Role overview

This senior leadership opportunity is based in Ireland and supports a partner organization operating across EMEA. The position is centered on steering commercial performance for a specialized business unit serving the medical devices regulatory services space. It blends strategic direction with day-to-day commercial execution, with responsibility for revenue growth, customer relationships, team leadership, and operational discipline.

You will guide multi-market commercial activity, align plans to regional and global priorities, and help the business expand through stronger market presence and more effective execution. The role is high impact and suits someone who can combine commercial judgment, people leadership, and experience in regulated industries.

Key accountabilities

• Set and deliver the commercial plan for the medical devices regulatory services business across EMEA, keeping growth and profitability goals in focus.
• Improve revenue performance, sales outcomes, and market reach through structured planning, execution, and ongoing performance review.
• Develop and sustain relationships with major customers, regulators, industry contacts, and strategic partners.
• Spot and convert new business opportunities, partnerships, and commercial initiatives that support long-term expansion.
• Lead, coach, and grow regional commercial teams while building capability, engagement, and succession pipelines.
• Manage forecasting, budgeting, and business planning, along with strong KPI oversight and performance management.
• Work closely with global and regional teams to ensure smooth delivery and an excellent customer experience.
• Promote process improvement and operational excellence across commercial operations.

Requirements

• At least 5 years of experience in sales, business development, or commercial leadership, ideally in medical devices, regulatory services, or quality assurance.
• Demonstrated success in growing revenue, meeting commercial targets, and running effective business operations.
• Strong people leadership background with the ability to build and develop high-performing teams across countries.
• Well-developed strategic thinking, commercial judgment, and a customer-focused approach.
• Experience handling budgeting, forecasting, and business planning in a complex, multi-market setting.
• Excellent communication, negotiation, and stakeholder management skills, including working with senior executives.
• Good understanding of regulated industries such as medical devices or healthcare-related services.
• Bachelor’s degree in Business, Life Sciences, or a related discipline; an MBA or similar advanced qualification is an advantage.

Benefits

• Competitive pay package with base salary and performance-based incentives, adjusted by country.
• Remote-first working arrangement with flexibility across the EMEA region.
• Health coverage and a broad benefits package.
• Opportunities for professional growth, leadership development, and international career progression.
• Exposure to global markets and collaboration across industries.
• A mission-led environment centered on innovation, sustainability, and social impact.
• An inclusive, collaborative culture that encourages ongoing learning and career development.

Application and hiring process

This role is shared on behalf of a partner company, which handles applications and all next steps directly. Applications are reviewed through an AI-assisted matching process to identify candidates whose backgrounds align most closely with the role’s core requirements. Shortlisted profiles are then passed to the hiring company, which manages interviews, assessments, and the final decision.

Data privacy and processing

By applying, you consent to the processing of your personal data for candidate evaluation and sharing relevant details with the hiring employer. The basis for this processing includes legitimate interest and pre-contractual measures under applicable data protection laws, including GDPR. You may request access, correction, deletion, or objection at any time.

Some parts of the recruitment workflow may use artificial intelligence to support resume review, application analysis, response assessment, and consistency checks. These tools assist the recruitment team but do not replace human judgment. Final hiring decisions are made by people.