Commercial Excellence & Planning Manager

Discover Malt and the Role

Join Malt, Europe's foremost freelance marketplace connecting over one million freelancers with more than 100,000 companies. Established in 2013, Malt is revolutionizing work dynamics through a tech-enabled yet human-centric platform. With a diverse team of 600 employees spread across six European nations and a leadership committed to equality and inclusive growth (with 50% women representation in top leadership), Malt is supported by notable investors such as ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI. Our mission is to empower individuals to redefine how they work.

Step into the future with us as the Commercial Excellence & Planning Manager. Embedded within the Commercial Enablement team, you will take full ownership of orchestrating and synchronizing all change initiatives throughout our commercial organization, ensuring seamless integration of people, processes, and tools.

Core Responsibilities

• Maintain and oversee the comprehensive commercial change roadmap, guaranteeing full alignment across all relevant departments and functions.
• Plan and facilitate steering committees, generating executive-level reports on potential risks, obstacles, and crucial decisions for the Chief Revenue Officer.
• Coordinate project schedules and monitor key milestones to guarantee smooth implementation of complex changes without interrupting sales activities.
• Collaborate extensively with Operations, Marketing, Finance, and HR teams to handle interdependencies effectively.
• Establish commercial success metrics and KPIs to evaluate the transformation’s effect on business results and revenues.
• Anticipate bottlenecks or conflicts over resources, proposing structured remedies to leadership.
• Manage the intake process for ad hoc change requests originating from other departments impacting the commercial team.

Candidate Profile

• Possess a higher education qualification, preferably in Business Management, Project Management, or akin disciplines.
• Bring over three years of practical experience in commercial project or change management, ideally within dynamic sales-driven environments.
• Fluent English communication skills are essential for coordinating change initiatives across the organization.
• Strong expertise in project management techniques for tracking and ensuring timely business initiative delivery.
• Proven interpersonal aptitude to gather feedback promptly and address field resistance effectively.
• Business insight to directly relate transformation milestones to profit & loss impacts and revenue objectives.

Recruitment Process

• Initial discussion with Talent Acquisition to explore background and aspirations (30-45 minutes).
• Interview with future manager covering experience and role-specific elements (45-60 minutes).
• Case study assessing project planning and process optimization capabilities.
• Final discussion with executive leadership to align with Malt’s strategic vision.

Employee Benefits & Work Environment

• Comprehensive onboarding week in Paris introducing company culture, offerings, and team.
• Flexible hybrid working model: three days in the office, two remote workdays.
• Generous annual leave entitlement of 30 days per year.
• Paid one-month sabbatical after three years of tenure.
• Eligibility for stock options as an employee.
• Private healthcare coverage with wellness rewards via UK provider Bupa.
• Cycle to work scheme for discounts on bicycles and related equipment.
• Season ticket loan assistance to reduce public transportation costs.
• Company pension contribution of 5% through Aviva.
• Dog-friendly office space located in central London.
• Access to free professional development books without approval procedures.

Diversity and Inclusion Commitment

Malt is dedicated to building a workplace that embraces diversity and inclusion, recruiting solely based on skills, experience, and potential without discrimination based on age, gender, sexual orientation, ethnicity, religion, or disability. Our environment aims to be respectful, safe, and supportive for every team member.