Client Project Manager Operations - Central US Remote

Role Overview

We are seeking a Client Project Manager to operate within a leading HR technology environment, managing complex projects for enterprise clients based in the Central Time Zone of the United States. This fully remote position entails bridging customers and internal teams, converting intricate business challenges into practical solutions while ensuring projects achieve their goals and timelines.

Key Responsibilities

• Lead critical projects for large enterprise clients, delivering results aligned with set objectives and deadlines.
• Define project parameters, develop plans, track progress, and communicate regularly with clients and internal stakeholders.
• Collaborate cross-functionally with Client Services, Account Management, Sales, and product teams to identify challenges and craft solutions.
• Develop a thorough understanding of client business operations to recommend appropriate HR, payroll, and workforce management technologies.
• Coordinate cross-departmental teams to clarify roles, accomplish milestones, and proactively address risks.
• Facilitate client meetings, deliver project updates, and engage executive-level stakeholders effectively.
• Spot opportunities for automation, product improvements, and operational enhancements from client feedback.
• Act as client advocate by compiling insights, offering recommendations to internal teams, and aiding continuous process improvements.
• Support quarterly business reviews focusing on client satisfaction, retention, and expansion strategies.
• Keep abreast of trends in HR tech, payroll, benefits, and workforce management to inform client guidance.

Candidate Requirements

• Bachelor’s degree or an equivalent combination of education and relevant professional experience.
• 5 to 7 years in project management, technical account management, client services, or equivalent client-facing roles.
• Proven ability to manage multifaceted projects involving diverse stakeholders and shifting priorities.
• Exceptional organizational, project planning, time management skills, and meticulous attention to detail.
• Experience collaborating directly with enterprise clients and senior-level executives.
• Strong background or familiarity with HR technology, payroll systems, workforce management tools, or HCM platforms preferred.
• Advanced proficiency in Microsoft Excel, particularly in data analysis and reporting.
• Capability to grasp technical concepts, troubleshoot operational issues, and translate requirements into actionable solutions.
• Excellent communication, presentation, and relationship cultivation skills.
• Adept at influencing without formal authority and progressing projects through collaboration.
• Experience in product training, instructional design, or client enablement is advantageous.

Compensation and Benefits

• Annual salary range from $71,500 to $102,200, commensurate with experience and location.
• Eligibility for annual bonuses and restricted stock unit grants.
• Comprehensive medical, dental, vision, life, and disability insurance benefits.
• Participation in a 401(k) savings plan with employer matching contributions.
• Fully remote work setup within the US with flexible arrangements to support productivity and work-life harmony.
• Access to career development and professional growth resources.
• Engagement with cutting-edge HR technology solutions and high-profile clients.

Additional Information

This position is managed on behalf of a partner company responsible for application processing and follow-up. The recruitment process incorporates AI-based applicant matching to ensure timely, objective reviews. Final hiring decisions rest with the partner company’s internal team. Applicants should note that data privacy is respected in accordance with relevant laws and that AI tools support but do not replace human judgment during recruitment.