Checkout Operator

About Woolworths New Zealand

Woolworths Supermarkets New Zealand operates over 185 stores with a workforce of 20,000 team members across Aotearoa. Our mission is to improve the everyday lives of New Zealanders by providing exceptional customer experiences. We foster a welcoming, energetic workplace that encourages creativity, collaboration, and mutual respect.

Role Overview

We are seeking a Checkout Operator to join our team. This role is excellent for individuals aspiring to develop their skills within a diverse and inclusive retail environment.

Key Responsibilities

• Provide friendly, direct customer service at the checkout counters.
• Process payments through cash and EFTPOS methods accurately.
• Assist customers with knowledge about our products and available services.
• Adhere strictly to regulations concerning the sale of age-restricted products like tobacco and alcohol.
• Support customers using self-service checkout terminals.

Candidate Profile

• Possess a solid understanding of effective customer service principles.
• Make customer-focused decisions aligned with company procedures and systems.
• Work collaboratively within a team and communicate clearly and effectively.
• Be prepared to remain on your feet throughout your shift.
• Maintain a friendly and approachable demeanour to welcome customers.

Working Hours

The roster includes shifts such as:

• Monday: 5:00 AM to 1:30 PM
• Tuesday: 4:00 PM to 8:00 PM
• Saturday: 4:00 PM to 8:00 PM

Employee Benefits

• Access to the Everyday Rewards team card, offering discounts and bonus points on groceries and online delivery fees.
• Discounts on banking and insurance products including health and life coverage.
• Opportunities for career advancement both locally and globally within Woolworths Group.

Our Commitment

As part of the larger Woolworths Group family, consisting of over 200,000 employees, we are united by the purpose of creating better customer experiences. We encourage innovation, support career growth, and cultivate an inclusive culture where all individuals can thrive.

Diversity and Inclusion

We value diversity, equity, inclusion, and belonging as foundational to our success. Our goal is to build a workplace where everyone feels welcomed, empowered to be authentic, and able to reach their highest potential. If you require any accommodations during the recruitment process, please inform us in your application.