Catering Clerk

About the Role and Team

This position is based within the Food Services Department at the Royal Hobart Hospital, supporting a team dedicated to preparing and delivering meals to patients, visitors, and clients. The Catering Clerk plays a vital administrative role to ensure smooth service operations with focus on customer service and operational efficiency.

Key Responsibilities

• Provide clerical and administrative support maintaining high standards focused on customer service.
• Adhere to hospital policies, procedures, and confidentiality requirements at all times.
• Manage information systems and perform processes according to departmental guidelines and protocols.
• Coordinate patient menu organization to ensure alignment with prescribed diet lists.

Experience and Skills Required

• Prior experience in administrative roles, ideally in hospital or healthcare settings, with solid understanding of relevant policies, legislation, and workplace guidelines.
• Strong verbal and written communication capabilities and interpersonal skills to effectively interact with staff across levels and the public.
• Demonstrated flexibility and customer-focused approach within a collaborative, innovative team environment, with ability to prioritize and problem-solve workflow demands.
• Competence in the use of computer-based information management systems and Microsoft Office applications including word processing and spreadsheets, with skills to create basic reports as needed.

Employment Details

• This is a permanent, full-time day role, working a total of 76 hours across fortnightly schedule.
• Working hours are Monday to Friday from 10:00 AM to 6:00 PM.
• The role does not include weekend shifts but requires working on public holidays.
• Applicants should be prepared for potential future employment in similar full-time, part-time, or casual roles based on this selection process for a period of twelve months.

Compensation and Benefits

• Salary range between $68,854 and $73,947 per annum, with an additional employer superannuation contribution of 12%.
• Salary packaging options include benefits such as living expense allowances up to $9,010 and $2,650 for meal entertainment annually, plus other eligible perks.
• Access to professional development and accelerated career pathways.
• Various leave options including study leave and professional development support.
• Fitness Passport program providing access for you and your family to over 40 fitness facilities across Tasmania at a reduced weekly rate.

Eligibility and Additional Information

• Completion or willingness to undertake a recognized business or office administration qualification is desirable.
• Previous experience working in healthcare environments is preferable.
• The appointment will be subject to pre-employment checks as outlined in the application guide.
• The Department values compassion, accountability, respect, and excellence and encourages applications from diverse communities, including Aboriginal and Torres Strait Islanders, LGBTIQA+ individuals, and people with disabilities.

Contact

For further details, candidates may contact Brock Free, Business Support Officer, at (03) 6166 7951 or email [email protected].