Case Manager – Documentation Specialist for Australian Immigration

Overview

We are seeking an experienced Case Manager specializing in documentation for Australian immigration based in Kochi, Kerala. This full-time role requires handling comprehensive documentation processes and maintaining compliance with the Department of Home Affairs (Australia) standards.

Key Responsibilities

• Manage full lifecycle documentation for Australian visa and immigration applications.
• Examine and verify client documents to ensure accuracy and completion.
• Liaise with clients to collect outstanding documents and clarify documentation issues.
• Organize application files compliant with Australian immigration requirements.
• Keep precise client records and update CRM systems promptly.
• Collaborate with internal teams to facilitate timely application processing.
• Adhere to company standard operating procedures and Australian immigration regulations.
• Oversee application statuses and communicate progress updates to clients and internal stakeholders.

Candidate Qualifications

• Bachelor's degree in any field.
• Between 5 to 15 years of experience handling Australian immigration cases and documentation management.
• In-depth understanding of various Australian visa types and their document necessities.
• Strong organizational skills with keen attention to detail.
• Excellent communication skills, both written and oral.
• Proficiency in Microsoft Office suite and Customer Relationship Management software.
• Capability to manage multiple cases efficiently under tight deadlines.

Additional Information

• Work Schedule: Monday through Saturday.
• Salary: Negotiable based on experience.
• Location: Kochi, Kerala, India.

Interested applicants should submit their updated resume directly to the company.