Career changer ticket inspector (m/f/d)

Role overview

For the Kehl area, we are looking for reliable and motivated career changers to join a growing security-focused company as ticket inspectors. The organization delivers professional protection and safety services and places strong emphasis on quality, dependability, and a secure environment for its clients.

The position is designed for people who want to take on a new career path in security services. Prior experience is welcome, but it is not mandatory. Candidates without a §34a license can also apply, as support is provided for the required §34a training under the German Trade Ordinance (GewO).

This is a permanent role with a 40-hour work week and an immediate start available. Compensation is stated at EUR 16.00 to EUR 25.00 per hour, with the note that pay can be above average and may include statutory and collectively agreed allowances.

Key duties

• Check passengers' tickets carefully and help keep operations running smoothly on board the train.
• Explain fare rules in a courteous way and answer questions about tickets and pricing.
• Record passenger numbers and ticket inspection results accurately to support service quality.
• Respond promptly and professionally to unexpected situations to support order and safety on the train.
• Work closely with train staff to create a pleasant and well-coordinated travel experience for passengers.

What we are looking for

• Strong communication skills for clear and effective interaction with passengers and colleagues.
• Good interpersonal skills and empathy to address passenger concerns and maintain a positive atmosphere.
• Ability to work well in a team in a fast-moving environment.
• Confidence and assertiveness to handle difficult situations calmly and enforce rules when needed.
• Willingness to learn, including participation in internal training and further qualification.
• Open to career changers from fields such as warehouse work, driving, hospitality, and similar backgrounds.

Support and development

The company offers structured onboarding and ongoing training so employees stay up to date with security methods and related practices. There are also opportunities to grow within the security field and build a long-term career.

Benefits and conditions

• Secure permanent employment.
• Work can be arranged as full-time or part-time.
• Attractive pay with a stated range of EUR 16.00 to EUR 25.00 per hour, plus any applicable legal and tariff-based supplements.
• Varied work in the areas of safety and protection.
• Internal training and continuing education opportunities.
• Career prospects in the security industry.

Application process

Applications are reviewed online. After submission, the process includes a brief telephone interview followed by an in-person meeting to discuss the details. For any questions in advance, an assigned contact person can be reached through the provided contact details.