Career Changer (m/f/d) Ticket Inspector

About the Role

We are looking for dependable and motivated career changers to join the team as ticket inspectors in the Wetzlar area. This position is part of a growing security services company that focuses on delivering reliable protection and a high standard of service for clients and passengers alike. The role offers the chance to build a new career path in a dynamic environment, with support for training and ongoing development.

The job is set up as a permanent position with 40 working hours per week and an immediate start is possible.

Pay is between 16.00 and 25.00 EUR per hour.

Key Duties

• Check passengers' tickets carefully and help ensure operations on board run smoothly.
• Explain fare rules in a polite and clear way and answer questions about tickets and pricing.
• Record passenger counts and ticket inspection results accurately to support service quality.
• Respond quickly and professionally to unexpected situations to support order and safety on the train.
• Work closely with train staff to create a pleasant and well-organized travel experience for passengers.

What We Are Looking For

• Strong communication skills for clear interaction with passengers and colleagues.
• Good interpersonal skills and empathy to handle customer concerns respectfully and create a positive atmosphere.
• Ability to work well in a team in a fast-paced environment.
• Confidence and assertiveness to handle difficult situations and enforce rules when needed.

Training and Entry Support

No §34a certificate is required to get started. Candidates without this qualification are still welcome, and the employer will support the required §34a GewO training and onboarding into the security services field.

Career Background Welcome

Applicants from many different work backgrounds are encouraged to apply. Experience from roles such as warehouse work, driving, hospitality, or other fields can be a good foundation for starting a new career in security services.

Benefits and Development

• Secure permanent employment, with the option of full-time or part-time work.
• Above-average earnings, plus all statutory and collectively agreed allowances.
• Varied work in the security and protection sector.
• Internal training sessions and further learning opportunities.
• Clear opportunities to grow your career in security services.

Application Process

Interested candidates should submit an online application. After that, a short phone interview will be arranged, followed by an in-person meeting to discuss the role and next steps.