Business Operations Manager

About OLTEK

OLTEK is a technology enterprise dedicated to providing cutting-edge software and digital solutions tailored for engineering, construction, infrastructure, and industrial sectors across the UAE and neighboring regions.

Role Overview

We seek a motivated and business-savvy Business Operations Manager to join our leadership team. This strategic role goes beyond typical operations functions, involving direct collaboration with senior management to foster business expansion, oversee day-to-day activities, lead the business development team, and contribute to scaling the organization. Candidates with a background in supervising commercial and operational divisions and a drive to build a growing company from its foundation are highly encouraged to apply.

Key Responsibilities

• Oversee daily business operations maintaining smooth workflow.
• Track company performance metrics and ensure alignment with strategic goals and KPIs.
• Enhance business processes and operational efficiencies.
• Generate business reports, financial forecasts, and management dashboards.
• Cooperate with departments including sales, marketing, operations, finance, and external vendors.
• Recruit, train, and manage Business Development Executives.
• Define sales targets and set performance objectives for the team.
• Monitor sales pipeline, evaluate opportunities, and forecast revenue.
• Mentor the business development team to meet growth targets.
• Engage in strategic client meetings and key account management.
• Drive initiatives for customer acquisition and revenue increases.
• Manage CRM oversight and ensure accurate sales reporting.
• Ensure timely drafting of quotations, proposals, and contractual documents.
• Streamline customer onboarding and enhance service delivery processes.
• Coordinate with software vendors and external partners.
• Establish scalable operational systems to support business growth.

Candidate Profile

• Bachelor's degree in Business Administration, Management, Marketing, Engineering, or similar field.
• 4 to 8 years experience in business management, operations, sales leadership, or commercial roles.
• Proven ability to manage teams and operational performance.
• Track record of success in sales, business growth, or revenue enhancement.
• Strong knowledge of CRM platforms, sales processes, and KPI tracking.
• Excellent analytical, leadership, and communication skills.
• Experience in technology, SaaS, software, engineering or construction sectors preferred.
• Experience working directly with executive leadership.
• Highly organized, detail-focused, and proactive in approach.
• Strong written and verbal communication abilities.
• Composed, dependable, and trustworthy nature.
• Capable of performing under strict deadlines.
• Proficient with AI productivity tools.
• Fluent in English, both spoken and written.
• Must have prior UAE work experience.

Why Join OLTEK?

• Work closely with senior leadership to impact company growth.
• Leadership role offering significant influence on organizational expansion.
• Dynamic, entrepreneurial work environment.
• Career progression opportunities as the company scales regionally.
• Competitive compensation and comprehensive benefit offerings.
• Culture of high trust and responsibility.
• Clear advancement path for high achievers.
• Chance to build and lead a growing business unit.
• Flexible, digital-first workplace culture.
• Work with international brand partners and grow your technology career.
• Access to professional development and career advancement programs.