Business Development Manager - Mexico and Caribbean

About RateHawk

RateHawk belongs to Emerging Travel Group, a travel technology innovator operating under brands like ZenHotels and Roundtrip across more than 220 global markets. The company's ambition is to make travel simpler and more accessible by constantly rethinking and innovating in the complex travel sector.

Role Overview

As a Business Development Manager, you will be instrumental in accelerating sales, establishing strategic partnerships, expanding client relationships, and strengthening the company's footprint in the local market within Mexico and the Caribbean. This is a remote role open to candidates living in Monterrey or Guadalajara, Mexico.

Responsibilities

• Plan and execute sales initiatives to meet growth objectives and extend regional presence.
• Acquire new partners including tour operators, travel agencies, travel management companies, and OTAs, providing comprehensive training on the company's systems.
• Develop and nurture durable relationships with both new and existing partners.
• Manage portfolios of partners with responsibilities that include first-level support.
• Conduct follow-up training sessions and collaborate to enhance cooperation effectiveness.
• Negotiate and finalize commercial agreements, managing documentation and technical configurations.
• Ensure partners comply with commercial agreements and oversee appropriate payment processing.
• Dedicate about half of working time to business travel for client meetings, industry events, and related activities.
• Analyze market trends and competitor activities to inform strategy.
• Provide regular and detailed updates through CRM and internal reporting systems.
• Identify and negotiate API integration deals with current and prospective partners.

Candidate Profile

• At least two years of proven success in comprehensive sales cycles within the travel industry focusing on B2B business development and account oversight.
• Thorough knowledge of the regional travel market and B2B travel segments like tour operators and OTAs.
• Fluency in both English and Spanish languages is mandatory.
• Willingness to travel up to 50% as required by the job.
• Strong analytical approach, comfortable making data-informed decisions.
• Proactive, driven, achievement-oriented with a penchant for innovative tech and the agility to adapt to a dynamic environment; collaborative team player.
• Global cultural awareness suitable for an international business setting.
• Experience with API deal-making is advantageous.

Benefits and Perks

• Flexible working hours with remote work options.
• Supportive, ambitious team culture focused on mutual growth.
• Structured programs for onboarding, skills development, and leadership grooming.
• Partial financial support available for external learning and conferences.
• Access to corporate English language classes and interactive speaking clubs with global colleagues.
• Exclusive corporate discounts on hotel stays and travel services.
• MyTime Day Off – an additional paid day off without loss of salary.