Business Analyst

About the Company

McKesson is a Fortune 10 organization committed to impactful contributions across healthcare sectors. Renowned for delivering insights, products, and services, McKesson aims to make healthcare more accessible and affordable, with a strong focus on health, happiness, and well-being of both employees and those served.

Role Overview

Reporting to the Senior Manager of Product Innovation in the Specialty Health division of McKesson Canada, this Business Analyst position plays a crucial role on a high-impact product innovation team. The role requires close collaboration with business, product, and technology teams to shape and advance a transformative healthcare platform. The primary goal is to utilize strategic insights to guide the product roadmap, enhancing outcomes for patients and stakeholders.

Key Responsibilities

• Act as a domain expert and advocate for customers and internal stakeholders, supporting delivery of advanced digital experiences focused on patient support programs.
• Work collaboratively with product managers, business leaders, and technical teams to gather, document, and convert business requirements into detailed user stories and acceptance criteria.
• Evaluate existing business procedures to spot automation and efficiency opportunities aligned to strategic priorities.
• Manage and prioritize the product backlog to maximize business value and ensure development teams remain focused and unblocked.
• Lead and engage in agile ceremonies, including sprint planning, daily scrums, and retrospectives, facilitating project momentum.
• Perform gap analyses and impact assessments on proposed features, while defining and monitoring performance indicators.
• Align business objectives with technical solutions throughout the product lifecycle, validating that deliverables meet requirements.
• Maintain thorough documentation and traceability of requirements; assist in change management and training to promote adoption of new solutions.
• Utilize qualitative and quantitative analyses to support product decision-making, ensuring adherence to privacy regulations and company policies.
• Encourage continuous operational enhancements and foster a collaborative, diverse, and inclusive workplace culture reflective of McKesson’s values.

Qualifications

• Possession of a bachelor's degree is required; certifications in business analysis are preferred.
• Minimum of three years’ experience in business analysis with at least five years in healthcare-related technology roles.
• Experience in the biopharma field, particularly involving patient support programs, is highly advantageous.
• Familiarity with the Salesforce platform along with digital product launches and system migration projects is beneficial.
• Strong analytical mind-set with proficiency in agile and Scrum frameworks.
• Solid understanding of product development life cycles.
• Exceptional communication abilities to transform complex business needs into understandable requirements.
• Experience working in dynamic, regulated environments.
• Proven skill in fostering collaboration and relationship-building across diverse stakeholders.

Employee Benefits

McKesson offers a comprehensive rewards package recognizing individual contributions and promoting well-being. Benefits include extensive health and dental insurance, retirement savings options, paid leave, and wellness initiatives. Employees benefit from professional growth opportunities, continuous learning culture, employee support programs, and work-life balance resources—all designed to build a supportive and engaging workplace.

Equal Opportunity Statement

McKesson is fully committed to equal employment opportunity and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, genetic information, or any other legally protected status. The company actively supports inclusivity and provides accommodations during recruitment and employment processes as needed.