Branch Manager - B2B - Shillong

Job Overview

The Branch Manager for B2B sales at Aditya Birla Capital is responsible for meeting sales targets and expanding market share by driving incremental sales and developing new markets. The role focuses on maintaining the highest standards of service for channel partners and customers at the branch level.

Context and Challenges

The position plays a pivotal role in achieving sales at a micro-level by penetrating markets, enhancing service quality, and boosting visibility and reputation among distributors and channel partners to ensure the branch’s profitability. Key challenges include retaining top business partners in a competitive market, managing service obstacles from limited infrastructure in remote locations (e.g., poor internet access and courier logistics), and competing against other revenue-generating insurance products.

Primary Responsibilities

• Achieve sales targets and increase the branch's market share through distribution channels such as IFAs, banks, PSU, and network distributors.
• Identify, empanel, and activate untapped and promising channel partners.
• Strengthen client relationships by delivering prompt service and ensuring a significant business volume from retail clients in the assigned territory.
• Establish and nurture new distributor relationships by communicating relevant product and market information.
• Ensure strict adherence to statutory regulations and help channel partners comply with all necessary compliances.
• Manage branch operations smoothly, covering administration, client servicing, expenses, and other operational areas.
• Prepare and submit relevant sales reports to Cluster and Zonal Heads.
• Lead and coach team members through regular training, ensure AMFI certification compliance, and monitor monthly performance with corrective actions as needed.

Additional Information

This role demands proactive market development, competitive awareness, and strong leadership to uphold branch productivity and profitability.