Billing Specialist

Role Overview

Via Medica International Healthcare is looking for an experienced Billing Officer to join its Abu Dhabi team. The role focuses on end-to-end billing for the assigned business unit and requires close coordination with Client Services, Sales, Operations, and other relevant teams.

Work Location and Schedule

The position is based in Abu Dhabi. Working hours are 48 hours per week across 5 days.

Key Duties

• Partner with Client Services, Sales, and Operations to align billing needs and ensure invoices are prepared and dispatched to customers on time.
• Create invoices based on customer contracts and purchase orders, then issue them accurately.
• Enter invoice details correctly into the accounting system.
• Check invoices carefully for completeness and correctness before release.
• Cross-check invoices against backup documents such as timesheets, recharge costs, and similar records to avoid discrepancies and errors.
• Upload invoices and supporting documents into client portals, follow the approval process, and monitor payment status.
• Review unbilled services and accrued revenue each month, then follow up with stakeholders to support timely invoicing.
• Look for ways to improve billing workflows so the process is more efficient and the flow of information is better managed.
• Assist the Financial Controller and Working Capital Manager in meeting CIT-related KPI targets.

Qualifications and Experience

Candidates should have a finance qualification along with a professional certification such as CA, CPA, ACCA, or AGMA. A minimum of 3 years of practical experience in billing and collections from external customers is required, ideally within medical outsourcing, manpower supply, facilities management, or consulting.

Skills and Working Style

The ideal candidate will be independent, results-oriented, and capable of handling daily operations and difficult client situations. Strong knowledge of the billing cycle and the responsibilities of different stakeholders is important. Advanced Excel skills are essential, and experience with SUN6 Billing/O2C modules or a similar ERP system will be an advantage. The role also calls for analytical thinking, attention to detail, a structured approach, adaptability, resilience, and the ability to work across teams, locations, and time zones. Strong English communication and problem-solving ability are also important.

Compensation

Salary and benefits will be shared during the initial screening process.