Bids & Portals Coordinator - Arabic Speaker

About Kroll

Kroll is a worldwide risk and financial advisory firm that helps organisations navigate complex challenges across investigations, compliance, cyber and data resilience, financial advisory, valuation, restructuring and other specialist areas. Its teams support public and private companies, financial institutions, regulators, governments and other organisations using technology-enabled solutions and deep subject-matter expertise.

Role summary

Kroll is expanding in the Middle East and is looking for a highly organised and detail-focused Bids & Portals Coordinator to support client onboarding, supplier registrations, procurement portal administration and RFP/proposal activity across the region, with emphasis on the UAE and KSA.

This role serves as the main coordinator across client-facing teams, procurement contacts and internal functions such as finance, legal, compliance and operations to ensure the business stays correctly registered, approved and able to respond to RFPs, receive purchase orders, submit invoices and remain in good standing with important clients.

The position is commercially significant because it helps reduce onboarding delays, improves client experience and supports revenue conversion across the region.

Client procurement portal management

• Oversee supplier registrations on client procurement systems across the UAE and the wider Middle East.
• Keep client portal profiles accurate and current, including company details, service categories, bank details, tax data and contact information.
• Serve as a key liaison between Kroll and client procurement teams throughout the region.
• Track portal alerts, renewal actions, compliance questionnaires and document expiry timelines.
• Resolve issues related to portal access, user rights, account activation, password resets and workflow blocks.
• Maintain a central log of all active, pending, expired and at-risk portal registrations.
• Ensure portal administration and onboarding activity support regional commercial goals, growth priorities and operational needs.
• Create and maintain standard procedures for procurement portal administration in the Middle East.
• Work with the global bid management team on improvements to bid practices and professional development initiatives.
• Keep up to date with procurement rules, compliance obligations and changing portal standards across the UAE and wider Middle East.
• Coordinate with Legal, Compliance, Finance, Tax, HR, IT Security and other internal teams to gather and maintain current corporate records required by client procurement teams.
• Work with internal stakeholders to complete new supplier onboarding requests from clients.
• Contribute to process improvement efforts that make vendor onboarding, registration tracking and portal administration more efficient.

RFP and proposal support

• Manage strategic RFP responses end to end across service lines, including recurring check-ins and kickoff calls.
• Review and condense requirements, define the workflow and align responsibilities with subject matter experts.
• Collect CVs, credentials and legal input in line with RFP instructions.
• Partner with the global bid management team to apply best practices for procurement portal management, supplier onboarding and RFP coordination across the Middle East.
• Prepare and complete high-quality, compliant and persuasive responses.

Experience and background

The role calls for 2 to 4+ years of experience in procurement operations, vendor registration, supplier onboarding, bid support, sales operations, finance operations or commercial administration.

Experience with large corporate, government, semi-government or professional services clients in the UAE, KSA or the wider Middle East is expected.

Practical exposure to procurement or supplier portals such as SAP Ariba, Etimad, Coupa, Oracle iSupplier, Jaggaer, Tejari, SAP Fieldglass or similar systems is important.

A solid understanding of vendor onboarding requirements, compliance documentation and procurement workflows is needed.

Background in professional services, consulting, financial advisory, risk advisory, legal, accounting or a multinational organisation would be an advantage.

Skills and attributes

• Strong eye for detail and disciplined document handling.
• Excellent organisation and the ability to manage several portals, deadlines and stakeholders at once.
• Clear written and spoken communication skills.
• Confidence working with senior internal stakeholders and external procurement teams.
• Persistent, practical and professional approach to problem-solving and follow-up.
• Comfort with confidential corporate documentation.
• Strong command of Excel, SharePoint and Microsoft Office.
• Ability to bring structure to a role with multiple systems, changing requirements and shifting deadlines.
• Knowledge of UAE business documentation, licensing, VAT and compliance requirements.

Preferred education

A bachelor's degree in business administration, commerce, finance, procurement, operations or a related discipline is preferred. Certification in procurement, supply chain, project management or business operations would be useful but is not mandatory.

Success measures

• Accurate and current registration status across key client portals.
• Improved RFP win rates and revenue.
• Fewer delays caused by incomplete onboarding or outdated documentation.
• Quicker turnaround for supplier registration requests.
• Better visibility for client-facing teams on portal status and outstanding actions.
• Reduced billing, purchase order or payment delays caused by portal issues.
• Positive feedback from engagement teams, finance and client procurement contacts.

Additional information

The role requires willingness to travel between the Abu Dhabi and Dubai offices.

Why join Kroll

This is a high-impact operational opportunity within a global advisory firm. The successful candidate will work across multiple practices and client groups, helping ensure Kroll is well positioned to win work, onboard efficiently and transact smoothly with major clients across the Middle East.

The role suits someone who enjoys structure, stakeholder coordination and practical problem-solving, and who wants to make a direct contribution to commercial effectiveness in a fast-moving professional services setting.

Equal opportunity

Kroll is committed to equal opportunity and diversity, and makes hiring decisions based on merit.

Application note

Interested candidates are expected to submit their application through the company careers site.