Benefits & Wellness Manager

About the Role

Orlando Utilities Commission (OUC - The Reliable One) is seeking a dedicated Benefits & Wellness Manager to join their Employee Experience division. This key leadership role involves designing and managing employee benefits, wellness initiatives, retirement plans, and leave/accommodation processes. The successful candidate will ensure that programs remain compliant, competitive, fiscally responsible, and aligned with the organization's mission, while leading a proficient team delivering exceptional support to employees and retirees.

Key Responsibilities

• Devise and implement a comprehensive benefits and wellness strategy that supports organizational objectives.
• Oversee the design and administration of health, welfare, retirement, wellness, and leave programs ensuring regulatory compliance and prudent cost management.
• Analyze market trends, claims data, and benchmarking reports to recommend improvements and future strategies.
• Administer defined benefit, defined contribution, and cash balance retirement plans efficiently.
• Manage Family and Medical Leave Act (FMLA), disability programs, and Americans with Disabilities Act (ADA) accommodations.
• Utilize data analytics and HRIS systems to support reporting, open enrollment, and workflow enhancements.
• Lead selection, management, and contract negotiations with external vendors and partners.
• Oversee budgetary operations, ACA and state reporting, retiree drug subsidy coordination, nondiscrimination testing, and regulatory compliance.
• Coach and develop a high-performing benefits team, fostering a culture committed to service excellence and continuous growth.
• Act as a trusted advisor and collaborative partner with leadership and stakeholders.

Required Qualifications and Experience

• Bachelor’s degree in Business Administration, Human Resources, or a related field from an accredited institution.
• At least seven years of progressive experience in Human Resources or Benefits Management.
• A minimum of five years directly involved in Benefits Administration and five years in formal management or supervisory roles.
• Proven expertise in designing extensive health, retirement, wellness, and perks programs.
• Experience with HRIS platforms, open enrollment processes, vendor management, negotiation, and performance metrics.
• Expertise in ADA interactive processes, medical document evaluation, and disability/FMLA program management.
• Preferred certifications include Certified Benefits Professional, SHRM-CP, SHRM-SCP, PHR, or SPHR.

Skills and Technical Expertise

• Deep understanding of total rewards systems, benefits compliance, Section 125 cafeteria plans, and retirement plan administration.
• Knowledge of wellness program development, preventive health, mental health support, and chronic disease management.
• Strong analytical capabilities to interpret claims and actuarial data to guide strategic planning.
• Comprehensive familiarity with FMLA, ERISA, HIPAA, ADA, COBRA, ACA, and related federal and state regulations.

Compensation and Benefits

• Annual salary range of $128,340 to $160,425, based on experience.
• Competitive compensation and low-cost medical, dental, and vision insurance with paid life insurance premiums and no probation period.
• Access to OUC’s Hybrid Retirement Program including fully-funded cash balance account, defined contribution with employer matching, and health reimbursement account.
• Generous paid time off including vacation, holidays, sick leave, and paid parental leave.
• Educational assistance with tuition reimbursement, professional memberships, conferences, and training.
• Wellness incentives and free use of on-site fitness facilities.
• Access to family-friendly recreational spaces and hybrid work scheduling.

Additional Information

The role is based onsite at OUC’s Reliable location at 100 W. Anderson St., Orlando, Florida 32801. Applicants must have legal authorization to work in the U.S. at the time of application; visa sponsorship is not offered. The position requires overseeing a multidisciplinary team and collaborating with diverse internal and external stakeholders to maintain high-quality benefits and wellness offerings.