Benefits Manager

About the Role

HM Revenue & Customs (HMRC) is seeking a Benefits Manager to drive significant change within tax administration. This role is integral to achieving the future vision of HMRC and contributing to governmental project delivery excellence. You will be responsible for proactively identifying, quantifying, and tracking the realization of benefits that justify program and project investments. A key aspect of this role is ensuring that benefits measurement and realization approaches are 'fit for purpose' to provide assurance that identified benefits can be achieved.

Responsibilities

• Lead benefits management initiatives and collaborate with key stakeholders to ensure the successful delivery of business case benefits and outcomes.
• Establish clear standards and a vision for benefits management, promoting best practices, tools, and processes.
• Cultivate strong professional networks within the program and across diverse, multi-functional teams.
• Develop comprehensive Benefits Realization Plans for all change activities and manage the associated change control processes.
• Proactively identify risks to benefits realization and develop effective mitigation strategies.
• Collaborate with stakeholders and the broader benefits management community to ensure all benefits are thoroughly identified, mapped, understood, owned, and maximized.
• Coordinate workshops to assess dependencies and disbenefits, securing stakeholder agreement and approval.
• Prepare key stakeholders and boards for benefits reviews.
• Engage with the organization's Portfolio Office to refine and enhance benefits management best practices.
• Work with stakeholders to ensure benefits are identified, quantified, owned, and maximized in alignment with the HMRC framework.
• Interrogate data, challenge assumptions, and make evidence-based decisions.
• Utilize strong interpersonal and stakeholder management skills to support, challenge, and guide stakeholders towards achieving high-quality outcomes.

Requirements

• Demonstrated experience in identifying, tracking, and realizing project benefits across various project types.
• Proven ability to resolve complex issues related to departmental ways of working for Benefits Management.
• Experience working on projects or programs of high complexity.
• Strong analytical skills with the ability to interrogate data, challenge assumptions, and make evidence-based decisions.
• Excellent interpersonal and stakeholder management skills, with a track record of supporting, challenging, and guiding stakeholders to achieve desired outcomes.
• Experience in developing Benefits Realization Plans and managing change control.
• Familiarity with risk identification and mitigation strategies for benefits realization.
• Ability to coordinate workshops and secure stakeholder agreement.
• Experience in briefing key stakeholders and boards on benefits reviews.
• Understanding of the HMRC framework for benefits management.
• Desirable: APMG Managing Benefits Foundation certification or active pursuit of it.

Perks

• Salary of £45,544 per annum.
• Civil Service Defined Benefit Pension scheme with an employer contribution of £13,194.
• Flexible and Hybrid Working policies to balance work and personal commitments.
• Generous annual leave allowance, starting at 25 days and increasing with service up to 30 days.
• Pension contributions to the Alpha pension scheme, equivalent to at least 28.97% of salary.
• Family-friendly policies.
• Personal support, coaching, and development opportunities.
• Potential for a Moves Adjustment Payment for eligible internal HMRC colleagues relocating to Leeds.

Eligibility

This role is not open to applicants requiring visa sponsorship. Candidates must be eligible to work in the UK. Eligibility criteria for the role must be carefully reviewed and correctly indicated in the application form. Mistakes may impact the application, and corrections may not be possible if requested less than two working days before the closing date. Exceptional candidates not successful at this grade may be considered for similar roles at a lower grade if they meet the eligibility criteria.

Education Required

Not specified, but professional certifications like APMG Managing Benefits Foundation are desirable.

Skills

• Benefits Management
• Stakeholder Management
• Risk Management
• Data Analysis
• Project Management
• Business Case Development
• Change Management
• Strategic Planning
• Communication
• Problem Solving
• Decision Making