Bell/ Door Attendant

Role Overview

Join Hilton’s hotel team in Doha and help create welcoming, memorable guest experiences from the moment visitors arrive. This position focuses on smooth front-of-house support, guest assistance, and delivering the warm, attentive service associated with exceptional hospitality.

What You’ll Do

• Offer a friendly arrival experience by greeting guests, supporting check-in, confirming booking details, allocating rooms, handing over keys, and providing welcome information or bell service help.
• Handle departures efficiently by checking guest accounts, processing payments, generating receipts, and using the point-of-sale system correctly.
• Share accurate information about the hotel, including room categories, pricing, offers, amenities, and details about the surrounding area.
• Recommend hotel products and services using upselling techniques that help increase room and service revenue.
• Respond promptly to guest needs, resolve concerns with care, and manage messages and communications professionally.

What Hilton Looks For

Hilton values people who genuinely care about hospitality and who work with integrity, ownership, urgency, teamwork, and leadership. The ideal team member is dependable, service-oriented, and committed to doing the right thing while helping create a positive experience for every guest.

About Hilton

Hilton is a global hospitality company known for its guest-first culture and its long-standing aim to bring light and warmth to travel experiences. The organization has served more than 3 billion guests worldwide and has been recognized multiple times among the World’s Best Workplaces by Great Place to Work and Fortune. Hilton offers opportunities for people at different stages of their careers and emphasizes growth, support, and a strong workplace culture.