Bar & Waiting Staff

Role Overview

As a Bar & Waiting Staff member, you will play a vital role in delivering memorable experiences to customers. Whether pouring drinks or suggesting the ideal beverage after a long day, you'll ensure the atmosphere remains lively and welcoming. Joining an engaging and inclusive team, you'll have the opportunity to develop your skills and grow professionally.

About Metropolitan Pub Company

Metro Pubs are central to city life, offering locals and visitors a welcoming place to relax. Each pub has its unique character and style, serving as a community hub for quality food, drinks, and convivial service in a comfortable setting.

Additional Information & Benefits

• Competitive salary and pension contributions.
• Career advancement opportunities across renowned brands, supported by top-tier apprenticeship programs and training at all levels.
• Employee discounts: 33% off for employees and 15% for family on all brands.
• Access to a free employee assistance program covering mental health, well-being, financial, and legal advice.
• Enhanced maternity and paternity policies that are family-friendly.
• Recognition as a Menopause Friendly Employer.
• Exclusive discounts of 50% for employees and 25% for loved ones at Greene King Inns and hotels to enjoy affordable weekend breaks.
• Referral bonus scheme offering up to £1,500 for recommending suitable candidates who join.
• Wagestream access allowing employees to receive wages before payday in emergencies.
• Retail discounts including up to 30% off at Superdrug and special offers with Three Mobile among others.

Our Commitment to Inclusion

We strive to ensure every decision promotes inclusivity across our staff, customers, communities, suppliers, and operations. Our goal is a culture where everyone feels safe, valued, and empowered to thrive.

Key Responsibilities

• Deliver heartfelt and memorable customer service at every visit.
• Serve as the knowledgeable bar insider, recommending drinks suited to customer preferences.
• Prepare and present beverages correctly to meet quality standards and customer satisfaction.
• Welcome and serve guests, supporting their dining experience attentively.
• Maintain a safe, legal, and clean bar environment, promptly addressing any concerns.

Required Qualities and Skills

• Strong willingness to learn and enhance job-related skills.
• Attention to detail, ensuring drinks are consistently prepared perfectly.
• Enthusiasm for providing excellent service and a warm reception to guests.
• Positive attitude and cooperative spirit as a dependable team member.
• Proficiency in spoken and written English to operate safely and manage allergen information.