Associate HR - Benefits

Role Overview

This position is responsible for overseeing comprehensive employee wellness and benefits programs, focusing on engagement initiatives and continuous improvement to ensure governance and scalability.

Key Responsibilities

• Oversee the end-to-end management of employee wellness and benefits, and related engagement programs.
• Drive enhancements in wellness initiatives, maintaining adherence to governance standards and scalability across the organization.
• Develop and implement communication plans and campaigns that increase awareness and active participation across various regions.
• Collaborate with internal leadership, Business HR, Centers of Excellence, and external vendors to plan and deliver offerings aligned with organizational and employee requirements.
• Track program effectiveness through analytics, feedback, and dashboards, assessing metrics such as engagement rates, usage, and employee sentiment.
• Handle vendor relationships, including onboarding processes, contract renewals, performance evaluations, and ensuring delivery quality.
• Respond promptly to queries from stakeholders and employees relating to wellness and benefits to uphold high satisfaction levels.
• Manage an engagement calendar encompassing initiatives like webinars and both short-term and long-term programs promoting comprehensive well-being.
• Maintain compliance with company policies and data privacy protocols concerning employee benefits.
• Support process improvements and standard operating procedure development for wellness program administration and participant enrollments.
• Conduct benchmarking exercises to compare wellness and benefits programs against industry trends and peer organizations.

Qualifications and Experience

• Master’s degree in Human Resources, MBA, or a related field.
• Minimum of 10 years of experience spanning various HR functions.
• Expertise in program design, stakeholder engagement, and HR operations management.

Personal Attributes

• Highly proactive and solution-focused approach.
• Excellent communication and stakeholder management capabilities.
• Strong ability to combine strategic planning with practical execution.
• Detail-oriented with a strong emphasis on customer service.
• Capable of juggling multiple projects within a dynamic environment.
• Data-driven mindset with a focus on measuring the impact of initiatives.
• Resilient, adaptable team player suitable for working within a global matrix structure.