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Associate - Fleet Management (Logistics Experience Required)
Dubai, United Arab Emirates · Full Time
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- Experience
- 2+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Education
- Bachelor's degree
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Shipa Delivery, a rapid-growing digital last-mile logistics company operating within UAE, KSA, and Kuwait under Agility Logistics, seeks an experienced Associate in Fleet Management. This pivotal position involves managing day-to-day operations of Delivery Assistants, analyzing workflows through performance data, coordinating with multiple teams, and delivering key reports to management.
Key Responsibilities
- Lead and support Delivery Assistants daily, addressing any operational challenges promptly.
- Engage continuously with Delivery Assistants to adhere to Service Level Agreements (SLAs) for shipments.
- Ensure strict compliance of Delivery Assistants with client Standard Operating Procedures (SOPs) to prevent escalations.
- Work with Delivery Assistants to design optimized delivery routes, ensuring efficient, professional, and smooth delivery services.
- Supervise daily fleet functions and team performance, compiling and forwarding performance reports to the Operations Manager.
- Examine logistics data such as exception reports, delivery volume per hour, work hours, and accident reports to uncover cost-efficiencies and enhance performance.
- Participate in developing operational plans to attain performance targets and identify growth prospects within the eCommerce sector.
- Provide support for both field and in-house operations as required.
Qualifications and Skills
- Possess a Bachelor's degree, ideally in logistics and supply chain management.
- Hold at least 2 years of experience in fleet management or a supervisory capacity.
- Prior exposure to logistics and eCommerce preferred.
- Strong leadership capabilities including coaching, facilitation, presentation, and team-building skills.
- Ability to influence teams across different functions.
- Excellent written and verbal communication proficiency.
- Advanced computer literacy.
- Analytical mindset combined with technical competence.
- Availability to work flexible and extended hours when needed.