Associate Account Strategist (B2B)

About Donut Studios and New Engen

New Engen is a digital marketing agency focused on helping brands grow more intelligently and with greater impact. Its work spans the full customer journey, combining media, creative, analytics, influencer, and retail expertise to build performance-led campaigns.

Donut Studios is the company’s internal creative team, built to produce digital-first, platform-native content for ambitious brands. It operates as part of New Engen’s broader specialized offerings and is designed to deliver strong creative quickly and effectively.

The team includes strategists, content creators, copywriters, editors, designers, account managers, and other collaborators who work together to help brands and one another succeed through a practical, purpose-driven approach.

Role Summary

This position supports a major enterprise client account and works closely with account strategists, project managers, and cross-functional partners to keep work well organized, communication steady, and creative output moving smoothly from brief to final delivery. It is a strong fit for someone early in their career who wants to build a foundation in account management while contributing meaningfully right away.

What You’ll Be Doing

You will assist with client communication, maintain project records, help coordinate deliverables, and watch for risks or missing details that could affect timelines. The role also includes reviewing materials before delivery, supporting collaboration across creative and production teams, and gradually taking on more responsibility as your knowledge grows.

Key Focus Areas

• Help prepare meeting materials, draft status updates, and track follow-ups so client communication stays clear and organized.
• Maintain account documents, resources, client wikis, and internal trackers to keep information current and accessible.
• Support delivery across multiple campaigns by coordinating intake, monitoring timelines, and helping teams stay on schedule.
• Spot missing inputs, workflow risks, or blockers early and raise them before they affect delivery.
• Check assets before they are sent out to confirm they meet requirements and quality standards.
• Work alongside project management, creative strategy, design, copy, and production teams to keep priorities aligned and communication effective.
• Build a working understanding of creative production, client services, and enterprise marketing while expanding your scope over time.

Requirements

• 1–2 years of experience in account coordination, client services, marketing, or agency support, ideally in a digital marketing, creative, or advertising environment.
• Strong planning and organizational ability, with comfort managing several projects and shifting priorities.
• Clear written and verbal communication skills with a polished, client-oriented style.
• High attention to detail and a consistent focus on quality.
• Hands-on experience with project management tools such as Asana or similar platforms.
• A proactive approach, including the confidence to ask questions, solve problems, and complete tasks reliably.
• Ability to work effectively in a fast-paced, collaborative remote setting across multiple time zones.
• Must live or work within the Eastern Time Zone.

Preferred Background

• Experience or exposure to creative production, content, video, or design workflows.
• Familiarity with tools such as Frame.io, Figma, Airtable, Workfront, or Box.
• Exposure to B2B, SaaS, technology, or enterprise clients.
• Prior support for paid media, content marketing, or growth marketing initiatives.
• Internship or professional experience in digital marketing or creative production.

Perks and Benefits

• Medical, dental, vision, short-term disability, long-term disability, and life/AD&D coverage.
• 401(k) with employer matching.
• HSA with employer contribution.
• Flexible vacation and PTO policy.
• Paid maternity and paternity leave.
• Paid holidays.
• Remote/flex day schedule.
• Relaxed office culture.
• Team events and off-sites.

Compensation

The salary range for this role is $50,000 to $60,000 per year. Final base pay will depend on the candidate’s experience and qualifications and may vary within the stated market range.

Location and Work Setup

This is a remote role supporting a distributed team. The company hires full-time employees in Arkansas, California, Colorado, Florida, Georgia, Illinois, Michigan, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin.

Although New Engen has offices in Seattle, New York, and Northwest Arkansas, remote employees are supported across the country. Applicants for this role must reside or work within the Eastern Time Zone.

Important Hiring Notice

Be cautious of fraudulent job postings, consulting offers, or messages that attempt to collect personal information or request payment for recruitment or training. New Engen does not charge application, processing, or training fees at any stage of hiring.

Authentic openings are shared directly through the company careers page, and official hiring communication comes from Recruitment via email through its ATS, Greenhouse. The company does not use unsolicited text messages or the @newengen.online domain for legitimate hiring outreach.

If you have concerns about a message that appears to come from New Engen, contact [email protected] before taking any further action. The company emphasizes a safe and secure job-search experience.