Assistant, Brand & Audience Services

Warner Music Group is a global collective of music makers, music lovers, tech innovators, inspired entrepreneurs, game-changing creatives, and passionate team members dedicated to turning dreams into stardom and audiences into fans. We are guided by core values of Curiosity, Collaboration, and Commitment, fostering an environment that values and respects everyone. We encourage applications from individuals with diverse backgrounds and experiences, offering the best of both worlds – an innovative global music company with a creative spirit.

The Global Brand & Audience team is responsible for developing and implementing artist strategy and planning, driving both culture and commercial streaming. This team encompasses cross-functional disciplines including Creative Development, Paid Media, Influencer/Creator Marketing, and Direct-to-Fan and Community Engagement, focusing on marquee artists and their narratives.

As a Team Assistant, you will provide essential administrative and operational support to the Brand & Audience Services department. This entry-level position acts as the connective tissue for the team, ensuring cross-functional projects remain organized and general team logistics are managed efficiently. You will support the team in executing high-volume digital and physical marketing campaigns.

• Manage the creation and execution of Linkfire links for catalog releases, verifying active links, updated information, and accurate destination URLs across global territories.
• Monitor social platforms to identify trending audio and formats relevant to catalog brand strategies, delivering timely insights to the Social Creative lead.
• Submit song attributions and conversions for original sounds on TikTok and Meta.
• Oversee the updating and delivery of custom audiences to Meta for retargeting purposes.
• Collaborate with the Paid Media team to collect assets and approved copy for paid media campaigns.
• Process and route vendor invoices to the appropriate teams for payment.
• Assist in the setup, build, and live execution of paid media campaigns across major digital and social platforms, including Spotify, TikTok, and Meta.
• Monitor live campaign performance, assisting with pacing, budget tracking, and real-time optimization to maximize return on investment.
• Ensure consistent synchronization, cleanliness, and up-to-date status of first-party data segments with external ad agencies and partner platforms.
• Maintain data integrity across systems to support targeted audience retargeting and acquisition efforts.
• Provide general paid media reporting, generating structured performance updates for Brand leads during and post-campaign.
• Compile and format raw campaign data into standardized reports for performance tracking.
• Coordinate the internal ad credits workflow, ensuring platform credits are tracked, allocated, and executed efficiently for global campaigns and territory collaborations.

• Possess meticulous attention to detail and the ability to manage multiple tasks in a fast-paced environment.
• Demonstrate initiative in anticipating team needs and developing streamlined workflows to enhance operational efficiency.
• Exhibit strong written and verbal communication skills, with the ability to interact professionally with individuals at all levels.
• Maintain a deep connection to music culture and social media trends, with a foundational understanding of social platform specifications (e.g., Meta, TikTok, YouTube, Snapchat).
• Proficient in Google Workspace and have experience with or a keen interest in project management tools and AI-driven workflows.

• 0–2 years of relevant support experience within the music, media, or entertainment industry.
• A genuine passion for music and the preservation of artist legacies.

Warner Music Group is home to numerous premier recording labels and a renowned publishing company, championing both emerging artists and global superstars. Our divisions include ADA for independent community support and WMX for artist services, alongside the film and television storytelling powerhouse Warner Music Entertainment. We are an Equal Opportunity Employer.

This position requires a minimum of 4 days per week in the office to foster collaboration, talent development, and strong working relationships.