Administrative Entry-Level Professional - Operations & Office Support (Remote)

About PULSE (MENA)

PULSE (MENA) is a progressive organization focused on operational excellence and business development throughout the Middle East and North Africa. We promote a collaborative, inclusive, and technology-enhanced environment where professionals can thrive and contribute to meaningful projects. Operating as a remote-first company, we emphasize accountability, innovation, teamwork, and continual learning.

Position Overview

We are seeking a motivated and meticulous Administrative Entry-Level Professional to join our Operations & Office Support team. This role is perfect for recent graduates or professionals at the start of their careers looking to gain hands-on experience in business operations, administrative coordination, and remote office management.

The chosen candidate will deliver essential administrative assistance ensuring efficient daily internal operations. Collaborating across departments, handling documentation, scheduling coordination, and maintaining digital records are key tasks, alongside supporting process optimization in a fully remote setting.

Key Responsibilities

• Daily administrative assistance to operations and management teams.
• Preparation, editing, formatting, and organization of business documents, reports, presentations, and correspondence.
• Organization and upkeep of digital filing systems to ensure accuracy and currency of records.
• Data entry, document verification, and record maintenance.
• Handling confidential information with discretion and professionalism.
• Supporting operational processes across departments and tracking workflow completion.
• Facilitating internal meetings, including scheduling, agenda preparation, note-taking, and follow-up actions.
• Organizing virtual meetings, workshops, and internal events.
• Serving as a liaison point for internal administrative requests and interdepartmental communication.
• Assisting with onboarding documentation and procurement processes.
• Maintaining internal databases and operational systems.
• Updating, verifying, and managing company data and generating basic reports.
• Supporting document control and version management procedures.
• Suggesting enhancements for administrative workflows and contributing to development of standard operating procedures.
• Identifying opportunities to boost efficiency via automation and digital tools.
• Assisting with special operational projects as assigned.

Qualifications

• Bachelor's degree or diploma in Business Administration, Management, Office Administration, Operations Management, or related field.
• Recent graduate or up to two years' experience in administrative or office support roles.
• Excellent English communication skills, both written and verbal.
• Strong organizational aptitude and time management capabilities.
• High attention to detail and accuracy.
• Capability to work autonomously in a remote environment.
• Professional demeanor with a customer-service focus.
• Demonstrated problem-solving and critical thinking abilities.
• Ability to prioritize multiple tasks and meet deadlines efficiently.

Technical Skills

• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with Google Workspace (Docs, Sheets, Drive, Meet).
• Comfort using virtual collaboration tools such as Microsoft Teams, Zoom, Slack, or equivalents.
• Basic knowledge of spreadsheets and data management techniques.
• Willingness and ability to quickly learn new software and business systems.

Preferred Qualifications

• Internship or volunteer experience in administration, operations, customer service, or office support.
• Experience with project management applications like Trello, Asana, ClickUp, or Monday.com.
• Knowledge of document management systems and cloud collaboration platforms.
• Understanding of administrative best practices in remote work settings.
• Arabic language skills are an advantage.

Core Competencies

• Organization and planning skills.
• Effective communication.
• Time management.
• Adaptability and flexibility.
• Team collaboration.
• Professional integrity.
• Initiative and accountability.
• Analytical thinking.
• Attention to detail.
• Maintaining confidentiality.

What You'll Gain

• Comprehensive onboarding and training program.
• Mentorship from seasoned operations experts.
• Exposure to cross-functional business operations.
• Participation in process improvement efforts.
• Opportunities for professional growth and career advancement.
• Flexible working arrangements within a remote framework.
• Supportive and collaborative team atmosphere.
• Access to modern digital tools for collaboration.

Working Conditions

• Entirely remote position operating within the MENA region.
• Standard business hours with some flexibility as operational needs dictate.
• Requirement for a reliable internet connection and suitable home office setup.
• Regular involvement in virtual meetings and team collaboration activities.

Performance Expectations

• Consistent accuracy and quality in administrative duties.
• Timely completion of all assigned tasks.
• Clear and effective communication and teamwork.
• Maintenance of organized and up-to-date documentation.
• Dependability and accountability in a remote work environment.
• Active contribution to improving operational efficiency and continuous process enhancements.

Equal Opportunity Employer

PULSE (MENA) values diversity and inclusion, welcoming qualified candidates from all backgrounds. Employment decisions are based on merit, qualifications, organizational needs, and values. We are committed to ensuring equal opportunity throughout all recruitment and employment phases.