Account Opening Manager, Wealth Management

Overview

This role supports private banking client onboarding and account opening activities, with a strong focus on AML and customer due diligence controls. You will help ensure that account documentation, client profile reviews, and related monitoring processes are completed accurately and in line with internal standards and regulatory requirements.

Key Responsibilities

• Ensure a smooth onboarding journey for private banking clients.
• Review account paperwork and verify that all AML and customer due diligence requirements are satisfied before an account is opened.
• Coordinate periodic reviews of client profiles and follow up on any missing CDD documents.
• Keep client account records current to support ongoing AML monitoring.
• Refresh clients’ investment goals, risk appetite, and restrictions based on the risk assessment questionnaire.
• Manage dormant accounts and hold mail accounts.
• Check against terrorist and PEP-related alerts and ensure PEP reviews are completed when needed.
• Support audit and compliance reviews related to AML processes for both internal and external reviewers.
• Respond to enquiries from government bodies, solicitors, and other relevant authorities.
• Prepare and circulate regular MIS reports.
• Contribute to ad hoc projects as assigned.
• Build capability to cover middle office functions as needed.
• Drive approved enhancements and process improvements into day-to-day operations.
• Follow all applicable laws, regulations, codes, standards, and internal policies with a high level of integrity.
• Adhere to risk control procedures to identify, assess, report, reduce, and monitor operational risks in daily work.
• Work closely with business teams and internal Risk & Compliance stakeholders to strengthen client onboarding and client profile review processes.
• Provide operational support for private banking products and services.
• Support system development and testing activities for private banking services and products.

Requirements

• A bachelor’s degree or university equivalent is required.
• At least 5 years of relevant work experience.
• Strong written and spoken English and Chinese skills.
• Collaborative, self-driven, proactive, and motivated to improve existing processes.
• Skilled in PC-based tools, especially Microsoft Word and Excel.
• Effective communicator with strong interpersonal skills and the ability to work with business partners and Risk & Compliance teams.
• Strong delivery focus with the ability to manage multiple priorities and work well under pressure.
• Solid knowledge of AML regulatory requirements, internal policies, procedures, practices, and rules.
• Good understanding of private banking products and services.

Additional Information

This is a full-time onsite role based in Singapore.

No salary range, benefits, or number of openings were stated in the source.