Account Manager

Role overview

This position is for an Account Manager focused on motor finance, working with used car dealers and brokers. The role is based in Wakefield, England, with a flexible patch covering parts of Yorkshire, including Leeds, Wakefield, and Sheffield.

The core objective is to build and nurture commercial relationships, bring dealers and brokers onto the platform, and support them through competitive finance offers. The role involves in-person meetings as well as telephone and email negotiations, while making sure performance goals are achieved and company procedures are followed.

Working pattern and compensation

The usual schedule is Monday to Friday, 09:00 to 17:00, for 36.25 hours per week. The salary range is £47,500 to £55,000, with a bonus opportunity of up to 20% and a car allowance of £600 per month.

About the organisation

The employer is a UK challenger bank established in 2014 and headquartered in the Northwest, with more than 500 employees across the country. The business is focused on sustainable digital banking and creating products that help people make better financial decisions while reducing environmental impact. It has been recognised among The Sunday Times Best Places to Work for 2024 and 2025, featured in The Sunday Times 100 Tech list for 2025 and 2026, received Investor in Customers’ Gold Standard recognition, and is certified as a Great Place to Work®.

The company describes itself as growing quickly while aiming to shape the future of sustainable banking, with a workplace that values different experiences, perspectives, and backgrounds.

What you will do

• Develop new relationships with used car dealers and brokers across your territory.
• Manage existing dealer and broker accounts to help them achieve sales and efficiency goals.
• Handle face-to-face meetings and negotiate by phone and email to provide suitable finance facilities.
• Deliver strong customer service throughout the account management process.
• Work collaboratively with the wider team while also operating independently.
• Meet business targets and individual performance objectives.
• Attend one-to-ones and team meetings at office locations, typically in Cardiff.

What you need

• Strong communication skills for dealing with dealers, brokers, and other external parties.
• Ability to work alone, organise your own priorities, and take ownership of your workload.
• Confidence in being accountable for personal performance.
• Clear verbal and written communication that is fair, accurate, and easy to understand.
• Comfort working in a target-driven environment with pressure and competing deadlines.
• Excellent planning, organisation, and time management abilities.
• Ability to research, interpret, analyse, and present information clearly to senior stakeholders.
• Strong interpersonal skills and a proactive, strategic approach.
• Flexibility to adapt to changing tasks and to work extra hours when needed to meet deadlines or handle client queries.
• Confidence presenting to motor dealers and brokers of different sizes.
• Helpful, though not required: experience in motor finance or related motor industry businesses.
• Helpful, though not required: familiarity with the digital marketplace in motor finance.
• Helpful, though not required: understanding of the regulatory environment in the motor sector.

Benefits

• 25 days of annual leave plus 8 bank holidays.
• An extra day off for a celebration day such as a birthday, wedding, religious holiday, or graduation.
• Option to buy or sell up to 5 days of holiday per year.
• Healthcare cash plan through Westfield Health.
• Life assurance at 3 times salary.
• Electric vehicle salary sacrifice scheme.
• Cycle to Work salary sacrifice scheme with a free helmet.
• Salary sacrifice pension contribution scheme, with 4% employee contributions matched by 4% from the employer, subject to salary eligibility.
• Smart Tech scheme allowing purchases at 0% interest.
• 10% discount on solar panels.
• Employee discounts, cashback, and rewards through the Tandem Hub on UK retailers.
• 2 days of paid volunteering each year.
• Free cereal, snacks, and drinks in all offices.
• Quarterly team social budgets.

Green Deal rewards

• Volunteer 14.25 hours per year for charity and receive a half-day Friday reward.
• Join a fundraising event and the employer will match donations up to £200 per year.
• Use renewable energy at home and receive an extra day of annual leave.
• Drive an electric car and receive £500 toward a home charger.
• Use public transport or drive a low-emissions/hybrid vehicle and be entered into a £200 prize draw.
• Sign up for the Cycle to Work scheme and receive a £30 helmet voucher.

Additional information

Applicants may request reasonable adjustments during the hiring process as part of the company’s DE&I approach.

The organisation may close the advert once enough applications have been received, so early interest is encouraged.

Recruitment is handled mainly through direct sourcing, and agencies not on the preferred supplier list are not accepted.

The company does not take responsibility for any fees linked to resumes submitted by agencies or other third parties.

A privacy policy for applicants is available on the careers page.

The organisation states that it is an equal opportunity employer and follows the Equality Act 2010, aiming to ensure fair treatment regardless of gender, age, disability, religion, belief, sexual orientation, marital status, or race, and to avoid unjustified disadvantages arising from requirements or conditions.

Background screening is part of the hiring process and includes credit checks, criminal record checks, and CIFAS Internal Fraud Database checks. The company also follows its obligations under the Rehabilitation of Offenders Act 1974.