Account Executive - Payments

About Fat Zebra

Fat Zebra focuses on simplifying payment processes to help merchants and platforms expand confidently. Their adaptable, secure, and scalable payment platform assists over 100,000 merchants in Australia and New Zealand by simplifying complex payment ecosystems, allowing clients to prioritize business growth. Key customers include major names like Macquarie Bank, PayPal, MYOB, Sportsbet, Zip, and Aussie Broadband.

Role Overview

The Account Executive position based in New Zealand is a strategic and relationship-driven sales role. The individual will manage critical banking partnerships and spearhead new customer acquisition across the New Zealand market. Success requires developing executive-level relationships, uncovering business opportunities, and guiding merchants, platforms, and partners via a consultative sales process.

Key Areas of Responsibility

• Maintain and expand one of Fat Zebra's strategic banking partnerships by nurturing trusted relationships with sales and executive stakeholders.
• Spot, assess, and finalize new business leads throughout New Zealand.
• Build trusted advisory relationships with merchants, platforms, and partners during the sales journey.
• Conduct consultative sales discussions to understand challenges and present Fat Zebra's payment solutions effectively.
• Collaborate closely with Solutions Engineering, Product, and Customer Success teams to tailor solutions for prospective clients.
• Manage partner-led opportunities engaging in both commercial and technical dialogues.
• Maintain a robust sales pipeline with precise forecasting and CRM management.
• Represent Fat Zebra at client meetings, networking functions, and industry events across New Zealand.
• Provide customer insights to internal teams to shape product enhancements and future business prospects.

Success Indicators

• Expansion of revenue by acquiring new customers and developing strategic partner opportunities.
• Establishment of enduring trusted relationships with executives across banking partners and customers.
• Creation and maintenance of a strong pipeline of quality sales prospects for the New Zealand market.
• Conversion of leads into long-term customers of Fat Zebra.
• Effective cross-team collaboration to ensure exceptional client outcomes.
• Strengthening Fat Zebra's reputation as a leading New Zealand payments partner.

Required Skills and Experience

• Background in sales within New Zealand’s payments, fintech, or financial services sectors.
• Thorough understanding of the New Zealand payments ecosystem.
• Demonstrated success as an Account Executive, Business Development, or Enterprise Sales professional.
• Exceptional ability to build relationships with senior and executive-level stakeholders.
• Skilled in consultative sales and handling complex commercial negotiations.
• Comfortable interacting with both commercial and technical contacts.
• Strong commercial insight to identify business opportunities and develop persuasive business cases.
• Self-driven and able to perform effectively in a remote and autonomous setting.
• Excellent communication, negotiation, and presentation capabilities.

Additional Beneficial Experience

• Familiarity with payment gateways, acquiring banks, or payment infrastructure providers.
• Past management of strategic partnerships or financial services relationships.
• Well-connected within New Zealand’s payments, fintech, or ecommerce networks.
• Experience selling enterprise SaaS or technology solutions to mid-market or large organizations.