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Academic Counsellor
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 20,000 – INR 60,000 / month
- Openings
- 1
- Posted
- 2 days ago
- Work mode
- In office
- Education
- Bachelor's degree
- Eligibility
- Candidates with a bachelor's degree in any field, including fresh graduates with excellent communication skills, are eligible to apply. Individuals with prior experience in academic counselling, admissions, telesales, customer support, or business development will be preferred.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Career Comrade is looking for a motivated Academic Counsellor to assist prospective students with their admissions process. The role is ideal for individuals with excellent communication and counselling aptitude, capable of guiding students to make well-informed academic choices and ensuring a smooth admission experience.
Key Responsibilities
- Advise students and parents on courses, colleges, eligibility requirements, and admission procedures.
- Manage inbound and outbound communications via calls, WhatsApp chats, emails, and walk-in inquiries.
- Follow up with prospective students and convert these queries into confirmed admissions.
- Clearly explain course details, fee structures, scholarships, and the necessary documentation.
- Assist students throughout the entire application and admission process.
- Develop and sustain strong relationships with students and their families.
- Keep precise records of leads, follow-ups, and admissions in the CRM system.
- Collaborate with internal teams to guarantee timely admission processing.
- Provide professional responses to student queries ensuring excellent customer service.
- Prepare and submit daily, weekly, and monthly activity reports.
Required Qualifications and Skills
- Possess a bachelor's degree in any field.
- Fresh graduates with robust communication skills are encouraged to apply.
- Previous experience in academic counselling, admissions, telesales, customer support, or business development is advantageous.
- Strong communication and interpersonal skills.
- Effective counselling and persuasion capabilities.
- Good negotiation and relationship management expertise.
- Comfortable working in a dynamic, target-driven environment.
- Basic proficiency with MS Office and CRM software.
- Excellent organization and time-management abilities.
- Enthusiastic, with a positive attitude and a keenness to learn.
Preferred Experience
- Background in education, EdTech, or admission consultancy industries.
- Familiarity with college admissions and higher education sector is a plus.
Work Details
- Location: Kalyan Nagar, Bangalore.
- Schedule: Monday to Saturday, 9:30 AM to 6:30 PM.
Benefits
- Opportunities for professional growth and career advancement.
- Supportive and collaborative working atmosphere.
- Access to training and continuous learning opportunities.