24/7 Data Centre Technician

About the Role

NEXTDC is seeking a trades- or technical-minded person to step into an entry-level Data Centre Technician position within the facilities team. The role supports a 24/7 operation at the West Footscray site and centers on practical facility work rather than IT support.

The company operates modern, energy-efficient data centres that support customers in Australia and abroad. It is an ASX 100 technology business with 16 data centres across 7 major Australian cities, and additional expansion is already planned. The organization places strong emphasis on learning, collaboration, innovation, and customer-focused service.

This position comes with full on-the-job training across core data centre and critical infrastructure areas, including cooling, electrical systems, cabling infrastructure, building monitoring, and fire systems.

Work Pattern

The appointed candidate must be comfortable with a rotating 4-5-5 roster. Day duty runs from 7:00am to 7:00pm, while night duty runs from 7:00pm to 7:00am. Shift work is continuous across a 24/7 environment.

There may also be occasional travel between sites during shifts when required.

Key Responsibilities

The role supports day-to-day data centre operations by delivering efficient technical maintenance and customer service in a hands-on environment.

• Provide cabling support for electrical and data connections to customer racks and designated areas
• Respond to remote hands requests as needed
• Help coordinate vendors responsible for servicing core electrical and mechanical systems
• Identify facility issues and work to resolve them promptly
• Keep building management and monitoring systems under watch at all times, escalating issues internally or to external vendors without delay
• Ensure visitors and contractors follow site rules and facility procedures
• Carry out manual handling tasks as part of daily operations

Training and Role Focus

This is not an IT-heavy position. It is primarily a practical facility management role involving operational support, maintenance tasks, and service delivery within a critical infrastructure setting.

Additional Information

• This is an opportunity to join one of Australia’s fastest-growing companies and contribute to the future of AI and the digital economy.
• The workplace is designed to be inclusive, diverse, and guided by company values.
• There are strong opportunities for career growth as the business expands.

The company is committed to building a workforce that reflects the communities in which it operates.

Who Should Apply

Applicants with a trade background or technical aptitude who are interested in practical facility operations, infrastructure support, and shift-based work in a data centre environment will be well suited to this role.