Waiter (Waterfall)

About Shangri-La Singapore

At Shangri-La Singapore, we foster a close-knit family atmosphere where genuine care and respect for individuals form the foundation of our culture. Our strength is rooted not only in our tranquil surroundings but also in core values that encourage us to treat everyone with dignity and kindness. We are committed to being the preferred employer by offering excellent benefits, a sincere and peaceful workplace, balanced work-life arrangements, and recognition for your contributions.

Located on 15 acres of lush greenery near the bustling Orchard Road shopping area, Shangri-La Singapore serves as a refined urban sanctuary for business and leisure visitors. Our 792 luxurious rooms and suites are divided among three wings, including options tailored for families with dedicated amenities.

Role Summary

We are seeking a Waiter to join our Waterfall restaurant team, providing warm, attentive, and professional service to our guests.

Key Responsibilities

• Deliver welcoming, courteous, and focused service to guests at Waterfall restaurant.
• Accurately take food and beverage orders and ensure timely delivery.
• Serve food and drinks in alignment with established service standards.
• Efficiently set and clear tables, maintaining appropriate mise-en-place.
• Maintain cleanliness and hygiene throughout service and dining spaces.
• Attend promptly to guest requests and escalate concerns when necessary.
• Collaborate closely with fellow team members and kitchen staff to ensure smooth operations.
• Strictly comply with hygiene, safety, and grooming requirements at all times.

Candidate Requirements

• At least two years of experience in restaurant or hotel service preferred.
• Fundamental understanding of food and beverage service procedures.
• Knowledge of hygiene and safety regulations.
• Friendly personality combined with a strong service orientation.
• Effective communication and interpersonal abilities.
• Capability to function well within a team environment.
• Availability to work in shifts, including weekends and public holidays.
• Physical fitness to handle a fast-paced work environment.